I know my appt types
Existing patients who have hearing aids that are less than 3 years old needing any type of hearing aid service and when the HCP determines that the need for an audiogram is indicated.
What is an ANN_HAC?
This system will be null and void in November.
What is BluePrint?
I already have hearing aids.
Let's hear that rebuttal!!
This leader loves to refurbish furniture in their free time.
Who is Cristina?
These 3 companies make up AudioNova.
What is Elite, Alpaca, and Connect Hearing?
Use when the appointment time is needed only for the HCP to perform cerumen management. Service provided must be within the scope of practice for the HCP’s license.
CER_MAN?
This system will take over all appointments starting next year.
What is RBS?
I did not fill out any online ad.
Let's hear that rebuttal!!
This leader loves the NY Giants.
Who is Kevin?
If I am not at 5 or 7 appts by 2pm I will end up here.
What is the win chat?
Use for the evaluation of existing patients who have owned their current hearing aids for 3 or more years. - This appointment can be scheduled at 6-month intervals.
What is a 3+HAE?
I should start my journey in this system.
What is beyond?
I was told I could get free hearing aids.
Let's hear that rebuttal!!
This leader started out as an agent before moving into the leader role.
Who is Allison?
I have a 17-yr old patient who needs a hearing test, this is my first step.
What is call the clinic?
Use when the appointment time is needed only for the HCP to take ear impressions.
What is an EAR_IMP?
I use this to search and find the perfect clinic for my callers.
The clinic locator in Beyond?
The clinic is too far from me.
Let's hear that rebuttal!!
This leader speaks German fluently.
Who is Joost?
The amount of call attempts made on each potential customer before getting moved to the not contacted bucket.
What is 15 total attempts?
Not interested in hearing aids just needs a test for work.
What is a SPEC_HAE?
I can find a plethora of information within this system.
What is the knowledge base in Beyond?
Why should I use this company I can get them from Costco.
Let's hear that rebuttal!!
This leader describes themselves as having the gift of gab.
Who is Amber?
What is 40% for OB and 45% for IB?