TELLER OPERATIONS & CASH CONTROLS
What must be done and completed at the time of the transaction?
Teller transfers must be completed at the same time the transaction is performed.
What report is required for cash transactions over $10,000?
Currency Transaction Report (CTR).
What report must be filed for suspicious or unusual behavior?
Unusual Activity Report (UAR).
Who is the individual performing the transaction?
The conductor.
Who must open the vault?
Two authorized employees under dual control.
What is the teller drawer cash limit?
$2,000 total cash including floor and teller locker, excluding coin.
What is one purpose of filing CTRs?
To deter money laundering.
What must you do after filing a UAR?
The branch must be informed.
What do you call someone acting on behalf of the account owner?
Third‑party conductor.
What is displayed after a safe interior inspection?
The “All Clear” signal.
What is NOT allowed during teller transfers?
Exchanging cash for coin.
What form is used if mTell is down?
CTR Data Capture Form (BR‑516).
What are examples of activities that require a UAR?
General unusual activity, human trafficking, or structuring.
What form is required if more than two conductors are involved?
Additional Conductor Form in Knowledge Now.
How often must ATMs be inspected?
Twice daily.
What is the maximum coin limit for a teller?
$500.
What log is required for cash purchases between $3,000 and $10,000?
Monetary Instrument Log (MIL).
What type of address cannot be a P.O. Box?
A physical residential address.
How early does the branch open and how late does it close?
Five minutes.
What must you do if you are over the coin limit?
Sell excess coin to the vault teller immediately or place it in the locker if unavailable.
What regulation requires monetary instrument reporting?
The Bank Secrecy Act.
What option is selected if a customer has no SSN?
“Non‑U.S. Citizen without a TIN.”
What checklist must be completed daily, including weekends?
Monthly Security Report Checklist.