Required Disclosures: New Membership/Loans
BSA
Funds Availability
Wires
Misc.
100

New member Disclosures 

What is...

Important Disclosures  (606)

Products & Services (1314)

Schedule of Fees (2043 EP)

(210AB) + DDNP +SSA-89+ Folder

100

A Currency Transaction Report (CTR) is required when cash transactions reach this dollar amount.

What is $10,000.01?

100

Name all No hold items

What is any navy federal issued items and military relief checks?

100

Domestic / International wire Member level note expiration lenght

what is ...3 years?

100

Where is the post robbery packet located?

what is behind greeter drawer?

200

Provide this only if a member asks for deposits of rate

What is Current rate sheet

200

This USD coupon is used to document suspected fraud, suspicious activity, and/or concerning behaviors.

What is UAR (Unusual Activity Referrals)?

200

Name all Next day Items

What is US Treasury checks, US Postal checks, State/Local checks, Cashier checks, Federal Reserve checks, Federal Home Loan bank checks?

200

International Western Union  expiration lenght for other countries

what is... 3 years?

200

If you suspect a team member of fraud, where would you report this?

What is Report Concern tile on enet then go to

Suspected Employee Fraudulent Activity Submission?

(Primarily the 2nd answer)

300

Youth required disclosures

What is...

Youth Membership Welcome Letter (NFCU 41154)

Youth Statement Suppression Brochure (2063)

Important Disclosures (606)

Schedule of Fees (2043ep)

Online banking 652A

300

Transaction over what amount required 2 forms of Identification

What is $3k

300

Name all Non Next Day Items

Any item not mention for other holds, travelers checks, non postal checks?

300

International Western Union to the Philippines Expiration note length

what is.. non expiration note?

300


When printing a debit card, what must you verify before heading back to disburse the card?

what is complete quality assurance check on debit card with the ‘flyer’ next to the ICI machine?

400

Active Duty or Active Duty Reserve and have a California address on record and/or titling vehicle in California can pay one time fee out of pocket 

what is.. GAP

400

Name two things MSRs should always do when assisting a member who presents you their ID

What is check against ID guide and fraud pen

400

New member 1 day float 

Name check type & aggregated total 

what is next day item and aggregated total of $6,725?

400

Can you name 3 of the red flags for wires?

What is ..

  • Not initiated wire in 1 yr
  • Intl wire
  • More than 2 wires within 10 biz days
  • On payee hot list
  • Made from the proceeds of large deposits: a) greater than 5k and wire is 50% or greater
  •  Transactions more than $20k?
400

Navy Federal Employee visits before Opening hours- granting access procedure

What is ask for government issued ID, ask to wait, verify against ff pen and directory?

500

NICL and LOUI Disclaimer

don't  include child alimony, child support or separate maintenance if you do not wish to have it considered as abasis for repaying the obligation is what disclaimer

what is .. other monthly income

500

please provide an example of 2 acceptable forms of primary identification for establishing a membership.

What is Unexpired US Driver license, Unexpired State Issue Identification, Unexpired Government Issued Passport or Passport Card, Unexpired Permanent Resident Alien Card, Unexpired Military and CAC ID, Unexpired Native American Tribal Identification Card?

500

New member relations length

What is 30 days or less?

500

Name all items on a member level notation for a Domestic Wire

what is.. 

  • Confirmation of how the member received the wire instructions
  • Domestic Wire
  • Payee Account Number 
  • Purpose of Wire 
  • Explanation of fees waived, if applicable
  • Member's Telephone Number
  • OPF#
  • Member ID types checked
  • Manual receipt provided, if applicable?
500

If you are acting as the second team member for opening procedures, what steps should you take if the all-clear signal is not present?

What is.. ask the current all-clear security question 

If the answer is incorrect, the team member inside the branch may be in danger. 

  • Do not enter the branch. 
  • Immediately call the local police or on-base security, and contact other opening team members to advise they should not approach the building until they receive clearance.
  • Contact Global Security Operations Center at 850-912-0090.
  • Contact the AVP - Branch Operations team to inform them of the situation.?