Required Disclosures: New Membership/Loans
BSA
Funds Availability
Wires
Misc.
100

Provide this only if a member asks for deposits of rate

What is Current rate sheet


100

A Currency Transaction Report (CTR) is required when cash transactions reach this dollar amount.

What is $10,000.01?

100

Name all No hold items

What is any navy federal issued items and military relief checks?

100

Domestic / International wire Member level note expiration lenght

what is ...3 years?

100

Where is the post robbery packet located?

what is behind greeter drawer?

200

NICL and LOUI Disclaimer

don't  include child alimony, child support or separate maintenance if you do not wish to have it considered as abasis for repaying the obligation is what disclaimer

What is .. other monthly income

200

Transaction over what amount required 2 forms of Identification

What is $3k

200

New member relations length

What is 30 days or less?

200

International Western Union  expiration length for other countries

what is... 3 years?

200

If you suspect a team member of fraud, where would you report this?

What is Report Concern tile on enet then go to

Suspected Employee Fraudulent Activity Submission?

(Primarily the 2nd answer)

300

Required disclosures for a Pre-Approved Consumer Loan

What is...
-E-10 CA - Green Title Envelope
-478 - Pre-approved Vehicle Loan Draft - Dealer Instructions
-689 - Congratulations on Your Pre-approved Loan!
-990 - Please read carefully!


300

Name two things MSRs should always do when assisting a member who presents you their ID

What is check against ID guide and fraud fighter pen

300

Name all Next day Items

What is US Treasury checks, US Postal checks, State/Local checks, Cashier checks, Federal Reserve checks, Federal Home Loan bank checks?

300

Name all items on a member level notation for a Domestic Wire

what is.. 

  • Confirmation of how the member received the wire instructions
  • Domestic Wire
  • Payee Account Number 
  • Purpose of Wire 
  • Explanation of fees waived, if applicable
  • Member's Telephone Number
  • OPF#
  • Member ID types checked
  • Manual receipt provided, if applicable?
300

If you are acting as the second team member for opening procedures, what steps should you take if the all-clear signal is not present?

What is.. ask the current all-clear security question 

If the answer is incorrect, the team member inside the branch may be in danger. 

  • Do not enter the branch. 
  • Immediately call the local police or on-base security, and contact other opening team members to advise they should not approach the building until they receive clearance.
  • Contact Global Security Operations Center at 850-912-0090.
  • Contact the AVP - Branch Operations team to inform them of the situation.?
400

New member Disclosures with Checking Product

What is...

Important Disclosures  (606)

Products & Services (1314)

Schedule of Fees (2043 EP)

(210AB) + DDNP +SSA-89+ Folder

400

This USD coupon is used to document suspected fraud, suspicious activity, and/or concerning behaviors. (To get points, Answer must include Full Term)

What is UAR (Unusual Activity Referrals)?

400

Name all Non Next Day Items

What is...
Any item not mention for other holds, travelers checks, non postal checks?

400

International Western Union to the Philippines Expiration note length

What is.. a non-expiration note?

400

Navy Federal Employee visits before Opening hours- granting access procedure

What is ask for government issued ID, ask to wait, verify against ff pen and directory?

500

Youth required disclosures

What is...

Youth Membership Welcome Letter (NFCU 41154)

Youth Statement Suppression Brochure (2063)

Important Disclosures (606)

Schedule of Fees (2043ep)

Online banking 652A

500

please provide an example of 2 acceptable forms of primary identification for establishing a membership AND 2 Proof of Address.

What is...
-Unexpired US Driver license
-Unexpired State Issue Identification
-Unexpired Government Issued Passport or Passport Card
-Unexpired Permanent Resident Alien Card
-Unexpired Military and CAC ID
-Unexpired Native American Tribal Identification Card

AND

-Voter's Registration Card
-Paystub (within past 2 mo)
-Unexpired Vehicle Registration
-Insurance Document (All Types)
-Bank Statement (within past 2 mo, Non-NFCU)
-Local/State/Federal Tax Docs.
-Utility Bill (within past 2 mo)
-W2 from Most Recent Tax Year

500

New member 1 day float 

Name check type & aggregated total

what is next day item and aggregated total of $6,725?

500

Can you name 3 of the red flags for wires?

What is ..
Not initiated wire in 1 yr
Intl wire
More than 2 wires within 10 biz days
On payee hot list
Made from the proceeds of large deposits: a) greater than 5k and wire is 50% or greater
Transactions more than $20k?

500

You use this to complete ATM inspections. Name the required inspection frequencies for both onsite and remote ATMs.

What is...
-the ATM Inspection Guide
-Onsite ATMs: every Business Day
-Remote ATMs: at least every 30 Calendar days