ROBBERY
What is the Number 1 priority during a robbery
SAFETY FIRST
TRUE or FALSE
If a cashier's check is payable to the primary owner on the account, you DO NOT need to run OFAC or charge the $5 fee.
FALSE
Regardless of the payee you MUST run OFAC for every Cashier's Check issued
Where is the Rally Point for the MVSM branch?
The Chick-Fil-A Parking lot
Where was the MVSM Branch's previous Rally Point?
Claim Jumper Parking Lot
When Jan has kids, what is his first-born sons name going to be?
Ivan
TRUE or FALSE
During a robbery, if the robber told you to empty the TCR, you would try to explain that it would take too long and that he'd be standing there for over 30 minutes before all the cash was dispensed from the machine.
FALSE
Do EXACTLY what the robber say (be an order taker)
What does BSA stand for?
Bank Secrecy Act
The external wall of the conference room
1. Yellow Tape
2. Evidence Markers
3. Robber Description
4. Types of Weapons
5. Rubber Gloves
How much is Ivan's Pokémon card collection est. to be worth? +/- $1,000
$1,500
Scenario
You are on the teller line with Corey, between Members, you look over and see he is sweating. You see he is not talking as much as he normally does. He appears nervous. His hands are shaking. You see him do the Duress Dispense Hot-Key. He's in the middle of a robbery. You press the hold-up underneath your desk to help him out. Did you do the right thing? Why or Why Not?
NO! Only the TeamMember being robbed should press the hold-up and ONLY if it is safe to do so
SCENARIO
A Member comes in on Monday and deposits $8,500 citing a vehicle they just sold. The same Member then comes in on Tuesday and deposits an additional $2,500 with a different teller. You overhear the Member say "I sold a car last weekend and this is the rest of the money from me selling it" what has the Member (intentionally or unintentionally) just done?
STRUCTURING
Definition: Structuring is the illegal practice of intentionally dividing a large financial transaction into a series of smaller, separate transactions specifically to avoid triggering regulatory reporting requirements, such as a CTR
1. Fire
2. Earthquake
3. Bomb Threat
During a robbery name one thing that you might observe that would be worth providing information about.
- Characteristics, mannerisms, physical description, clothing
- Weapons
- Fingerprint / DNA
- The Demand Note (if used)
What are Brett's kid's names?
Corey & Jan (JK)
Oggie & Parker
What is the Duress Dispense Hot - Key
CTRL + ALT + R + ENTER x3
What is the script to run a Monetary Instrument Log (when a Member purchases a Cashier's Check or a Money Order with cash)?
Trick Question LOL
The M.I.L is automatically completed when a Member purchases one or more monetary instruments (Cashier’s Check and Money Order) with cash of $3,000 to $10,000. Transactions Codes that trigger an automatic M.I.L is CRSDSWKO or CRSDSWKD
Scenario
Ivan has collected $1,000,000 in Pokémon cards and brought them into the branch to show his fellow TeamMembers. An unexpected fire broke out at the Credit Union. Ivan heroically carried all the Members to safety outside. He can see, the firetrucks approaching... BUT HIS POKEMON CARDS... Ivan has a choice to make.
A. Ivan knows he is a STUD MUFFIN and could easily run into the burning building to retrieve the valuable cards.
B. Ivan attended his quarterly audit training course and was taught that he SHOULD NOT return for personal belongings
What should Ivan do!?!?!?
B. Ivan SHOULD NOT return for his personal belongings. He should let the firefighters do their job and hope his $1,000,000 Pokémon collection survived
What does SAR stand for?
What are Sascha's kid's names?
Maddox & Mara
How much cash does the Duress Dispense Hot - Key dispense?
$500
1970
Name 3 items in the Disaster Supply Kits
1. KN95 Masks
2. Mayday Solar Blanket
3. Camp Axe
4. Pry Bar
5. Chemical Goggles
6. Hard Hat
7. Nylon Rope
Name the 4 key pieces of information collected during a CTR
1. Name
2. SSN
3. Occupation
4. Address
What is Katherine's husband's name?
Erik