Check Holds
Cash Levels
Miscellaneous
QCC
FUN
100

This type of hold is placed when 5 year member deposits a $1,700.00 personal check?

What is a 2 business day hold.

100

How much bait do you buy when working at teller? 

What is 2500.00

100

How many days does the branch hold onto credits cards received via mail?

What is 30 calendar days

100

What 2 guidelines apply when using language assistance for a lending application/ Dispersal?

What is the translator must be a trusted individual and must be aged 18 or older


100

M&M’S Fruit Chews would eventually become what popular candy

What is Starburst 

200

This type of hold is placed when a 3 year member deposits a $500.00 NFCU check and a $500.00 personal check.

What is $500 – No Hold, $500 – 1 business day

200

This is the maximum cash-level amount for a cash box at a workstation that is at an open MSR desk 

What is $250 

200

When notating an State ID for an ONA Application, what 3 pieces of information must be captured from the ID?

What is Id number, Date of issuance, and Date of Expiration 

200

What must be grabbed when evacuating the branch during a critical scenario? 

What is the green Evacuation Plan Packet

200

The unicorn is the national animal of which country

What is Scotland  

300

This type of hold is placed when a 25 year member presents two cashiers checks totaling $1900.00 and a $500.00 treasury check

What is $1900 – 1 Business Day and $500 - 1 Business Day

300

This is the maximum cash-level amount for a cash box at a workstation with a non-adjacent TCR 

What is $10,200 

300

Which system must be used when purchasing gift cards with a nfcu credit card?

What is VISA PASS 

300

Where are the evacuation locations?

What is Marshall's Parking Lot

300

What U.S. state grows coffee beans?

What is Hawaii 

400

This type of hold is placed when a member less than 30 days presents a $7,500.00 cashier’s check for deposit. Explain how to place holds in Encore.

What is $5,525 – 1 business day, $1,975 – business day

400

This is the maximum cash-level amount for a cash box at a workstation with an adjacent TCR

What is 2750.00

400

How much in savings bonds can a member of 6 months or less redeem per calendar day?

What is $1000 per calendar day

400

When an account is closed in this status it can be reopened

What is Closed Satisfactory

400

Who did the U.S. buy Florida from?

What is Spain

500

A 1 year member wants to deposit a money order for 1200.00, as well as a check for 15000.00 from San Diego county. 

What is 1200.00 - 2 business day hold and 15000.00 - 1 business day hold.

500

The maximum cash-level amount for a cash box at a workstation without a CDR

13,200

500

What is the procedure when incorrect information is submitted in a CTR?

What is submit a new CTR immediately with the correct information.

500

What 3 individuals must be contacted after the branch evacuated during a bomb threat?

What is Local authorities or on base security, Security Force Pensacola, Contact the AVP

500

What color is a giraffe’s tongue?

What is Purple