Who is the head of Athletic Communications? (Last name is tricky, so first name will be fine).
Tom S-something ending with a K
The goal is to turn a call from a refund to a ___ +/ ____
Donation and/or credit
Zach what is your favorite sport to watch?
Zach's sport
10 + 10 - 2
18
Tropicana, Simply Orange, Florida Natural, Minute Maid
Jess
Leverage incentives
Shelby what is your favorite food?
Shelby's food
Name one of Sammy's dogs
Ziggy, Juice, Wally
How much is a MBB season ticket in 320:7?
$260 ticket, $250 donation
Who has been sending the work email updates?
Reid Sigmon
What should you do when someone asks "what does this mean for my season tickets?"
Educate them on new options/incentives
Maggie what is your favorite color?
Maggie's color
Name one of the three boats that came to America from Europe?
Nina, Pinta, Santa Maria
What number Smokey are we on right now?
Name three TN Fund staff members not Tyler or Will. (I will let two people answer)
Kurt, Megan, Andrea, Adam, Blake, Brandon, Morgan, Melissa, Tina, Ally, Steve
What is step 6 of maximizing revenue through customer service?
Combat objections
TJ- what's your favorite animal?
TJ's answer
Orville Redenbacher
What coaches maxims are in the football locker room?
General Neyland
Who is the parking services lady that we can now email handicap parking to as of today?
Jill Brown
What is an example of a "clarify" question?
How much do you know about the different options?
Amanda/Sammy what is a good movie that you watched recently?
Answers
I have a dozen eggs, I make two today and two more tomorrow. How many eggs do I have on Wednesday?
8
What is the name of our parking lot that we have not parked in since March?
S23