What is the purpose of a pre-trip inspection?
To identify mechanical issues before operating the vehicle, ensuring safety and compliance.
What is defensive driving?
Driving to prevent collisions, regardless of the actions of others.
What’s the first step if a safety incident occurs?
Ensure immediate safety of everyone and call for medical/emergency help if needed.
Why is proper wheelchair securement essential?
To prevent injury to the rider and others during transit.
Where should you stop for boarding/deboarding?
s close to the curb as possible in a safe, designated location.
Name three items to check during a pre-trip inspection.
Tire Check
Horn Function
Brake Function
Hot/Cold Blower
Windshield Wipers
How can you anticipate hazards while driving?
Continuously scan the road, check mirrors, and monitor other drivers.
Who should you report all incidents to?
The Transit Director or designated supervisor immediately after the event.
To prevent injury to the rider and others during transit.
That the brakes are locked and the chair is properly positioned.
What should you do before allowing passengers to board?
Ensure the vehicle is fully stopped, the door area is clear, and conditions are safe.
What should you do if you discover a defect during the pre-trip inspection?
Report it immediately, if it is an issue that could cause a safety hazard for driving, do not operate the vehicle until it’s repaired.
What is the 3–6 second rule?
A safe following distance in good conditions—add more time in bad weather.
When should the incident report form be completed?
As soon as possible after the incident, typically before the end of the shift.
How many tie-downs are required to secure a wheelchair?
Typically four—two in the front and two in the rear.
How do you assist riders with mobility devices (wheelchairs, walkers, etc)?
Deploy the lift or ramp, ensure stability, and offer help if needed.
How should you document pre- and post-trip inspections?
In the pre-inspection trip log located in each vehicle.
Why is checking blind spots crucial before changing lanes?
Mirrors don’t show everything—checking blind spots prevents sideswipe collisions.
What details should be included in an incident report?
Time, location, people involved, description, witnesses, and any actions taken.
After securing the wheelchair, what is the final step?
Attach and adjust the lap/shoulder belt for the rider.
What is our policy for clients who have oxygen devices?
If the client has an oxygen tank, utilize the oxygen tank securement system to ensure that it remains stationary in the event of a crash.
Why are pre-trip inspections important to complete?
Proper documentation protects the driver and the organization in case of audits or accidents.
When should you reduce speed below the posted limit?
In poor weather, heavy traffic, or near pedestrians or construction zones.
Why is it important to document even minor incidents?
To create a record for liability, safety improvement, and future training.
What is our policy if a rider refuses to wear a seatbelt?
We document and have the right to refuse transport in the future.
What should you do in the event that a client falls or is injured during boarding/deboarding or transit?
Even if the client states that they are ok, instruct to stay sitting/stationary and call 911 so that medical personnel can evaluate the client. The client can then refuse transport to the hospital/clinic after that.