Types of hearing loss
Types of hearing aids
Parts of the ear
Customer service
General grammar
100

What type of hearing losses occur when there is a problem conducting sounds into the inner ear? 

Conductive hearing loss

100

What is the abbreviation for an invisible-in-canal hearing aid?

ICC

100

What is the word for the structure that makes up the outer ear?

Pinna

100

How would you greet a customer that has just walked into the audiology clinic you are working at?

i.e. Hello, good afternoon (good morning). How can I help you today?

100

You _____ have a driver's liscence to drive a car.

must

have to

need to

are required to

200

What type of hearing loss is related to problems hearing in the inner ear?

Sensorineural hearing loss

200

What type of hearing aid is abbreviated to RIC?

Receiver-in-canal

200

What part of the ear hold the semicircular canals and cochlea?

Inner ear

200

Why are reviews and customer feedback important for you and your audiology clinic?

(answer in a full sentence)

i.e. Customer reviews can teach us where we need improvement.

i.e. Customer feedback is important in order to assess the quality of healthcare given.

i.e. Customer reviews are vital in the development of a successful business. 

200

Leah passed all her exams, _______ did I.

a) either

b) too

c) so

d) neither

c) so

300

What is hearing loss in one ear called?

Unilateral hearing loss or single sided deafness

300

Which hearing aid is best suited for someone with profound hearing loss?

Power hearing aid

300

What structure divides the external ear from the middle ear?

Tympanic membrane (Eardrum)

300

How would you follow-up with a customer about their hearing aid? (how it is fitting them and how it is working for them)

i.e. How do you like your hearing aid? Is it improving your hearing? Does the hearing aid fit you well or does it cause any discomfort?

300

There weren't ________ dogs at the park today.

a) much     

b) some     

c) any     

d) lots

c) any

400

Presbyacusis is caused by/related to what risk factor?

Age / aging

400

What is the only comletely invisible hearing aid from an outside point of view?

Invisible-in-canal (ICC)

400

What are the two nerves that connect the inner ear with the rest of the nervous system?

Auditory nerve

Vestibular nerve

400

How would you answer this customer question in the clinic?

"Hello, we are looking for a hearing aid for my daughter who has severe hearing loss. Since it cannot be invisible, we would like to find one with many color options. What hearing aid would you reccomend?"

i.e. Yes, I would reccomend the behind-the-ear hearing aid for your daughter. This hearing aid has many color options and is well suited for those with severe hearing losses.

400

Convert this sentence into indirect speech. 

Anthony said, "it is my car."

a) Anthony says that it was the car.

b) Anthony said that it is his car.

c) Anthony saying it was his car.

d) Anthony said it was the car.


b) Anthony said that it is his car.

500

What is another way to say 'temporary hearing loss?'

Temporary threshold shift

500

What is the smallest external hearing aid?

Reciever-in-canal hearing aid

500

Name the three bones contained in the middle ear.

Malleus

Incus

Stapes

500

How would you reccomened a hearing aid to a customer in your clinic who is experiencing mild to severe hearing loss and is concerned with their dexterity?

(choose correct hearing aid and reccomend it to them)

i.e. I would reccomend a behind-the-ear hearing aid for you. This hearing aid is appropriate for your type of hearing loss and is good for people with dexterity concerns.

500

My cup of tea is ______ than your glass of milk.

a) hottest

b) hot

c) hoter 

d) hotter

d) hotter