Who are you going to call
I'm locked out of my Okta.
Who is support@nortland.com?
The queue should be at this number at the end of every day.
What is zero?
You run this report to review delinquency.
What is Aged Receivables?
I want to post something on social media. Who do I email?
Who is Matt@mapsmarketinggroup.com?
You write rent off to this code.
What is RWO?
I have a duplicate applicant on my new app.
Who is training@northland.com?
Marking the _____ button in CRM records a tour as a visit.
What is the show button?
What is weekly?
As of January 2022, this is the most popular social media platform.
What is Facebook?
You have this many days to complete a SODA.
What is 6 days?
I keep getting this weird exception when I try to finalize the lease.
Who is training@northland.com?
These are 3 ways you can reach out to a potential resident.
What is call, email, or text?
You run this report on the 25th of the month to review next month charges.
What is the Monthly Posting Report?
Only 48% of consumers would consider doing business with a company that has under ___ star rating.
What is a 4 stars?
You should check this daily on the payments dashboard.
What are the alerts?
My move in changed their M/I date and now the rent is wrong.
Who is your manager?
You can find your percent occupied and trend here.
What is under the availability?
You run this report to review your Open Purchase Orders in Nexus.
What is the Approved Purchase Orders Report?
You should post on social media this many times per week.
What is 3 times per week?
This is when you should put someone on month to month.
What is the day after their lease expires?
Who is rs_support@yardi.com?
It is okay to cancel a guest card when this happens.
When is the move in date has passed, we have tried to reach out 3 times unsuccessfully, or the potential resident asks to be removed?
This report will show your vacancy loss per unit
What is the GPR report?
Name 2 ways you can increase your online review rating.
What is ask for reviews and hand out review cards?
You should never post a charge or credit to these 2 charge codes.
What is SEC and RNT?