This is a resources we use if you are unable to locate the policy in LIT/HAART
What is Company Wide Search
What is permission? (from a parent or guardian)
These are liability percentages that we handle in Auto ILR.
What is 100/0, 0/100 and 50/50?
This is self-service.
What enables customers a choice on how they can manage their claim?
Expedited total losses qualify for what kind of transfer?
What is warm transfer?
This is the COL we use if an insured strikes an animal.
What is comprehensive?
This is a compliance for both CA and IL.
What is CPRS?
This is what the liability screen looks like when the clmt is unk.
What is not having a liability percentage established on unk?
This is ODM. (what does it stand for)
What is On-Demand Messaging?
This is marked in LIT if the insured calls to report their vehicle was driven through high water or water entered their vehicle.
What is Flood?
This is known as the liability trifecta.
What is Final in the FOL, Liability Established and Liability FN?
This is needed for PING.
What is legal first and last name, DOB, SSN and gender?
This is a single interest lienholder claim.
When the lienholder is filling a claim?
These are 2 recent add-ons to ODM.
What is status text and claimant quote text?
These types of inspections require DTP.
What is all options outside of Select Service?
These are the criteria for the NH Waiver of Collision Deductible.
What is, insured must have collision coverage, operator of the uninsured vehicle is 100% at fault, operator of the uninsured vehicle is positively identified and it has been verified that the operator is uninsured?
These are different types of *1 vehicles.
What is NOC, NAC and TSC?
These are the 4 types of negligence.
What is duties owed, duties breached, actual damages and proximate cause?
These are different types of Self-Service options/platforms.
What is OCS, Statefarm.com, ABS/ECRM, ECC, ODM, SF APP?
This should be included in rental reservations.
These are 3 reasons we would reassign to Property Complex.
What is, coverage question, loss over 180 days, fraud indicators etc?
These are tools we can use to help our liability investigation. Name at least 3.
What is statements, PR, diagrams, investigative questions, witnesses, photos?
These are the statutory exemptions for California liability decisions. (at least 2)
What is: lawfully parked, struck in the rear, was not convicted of a moving traffic violations, hit & run, contact with animal, falling object, and solo vehicle accident?
This ensures the Self-Service feature is eligible for the participant. (what is needed?)
What is the customers name, address, DOB email address and phone number?
This is how long the insured has of rental coverage under TL.
What is 7 days?