Show:
User Management
Products & Services
Support
Cloud Credits
Billings
100
Autodesk Account admin users select this link to manage users permissions.
What is - Edit Access
100
Only visible to named users in Autodesk Account, customers need this number to install the product on his or her computer.
What is - A Serial Number
100
Contract managers have to assign users to this permission prior to them calling Autodesk technical support.
What is - Phone Support
100
New users receive these type of credits for free when subscribing to an Autodesk product.
What are - Individual OR Starter Cloud Credits
100
This person receives the renewal notification when the contract is getting ready to expire.
What is a - Contract Manager OR Primary Admin
200
Only these to individuals have the ability to add and manage users.
What is - Contract Manager & Software Coordinator
200
Selecting this link will provide Autodesk Account admin users with access to previous versions.
What is - Get Serial Number
200
Customers need this number when contacting support
What is - Express Service ID OR Contact ID
200
Contract Managers and Software Coordinators purchase these in a pack of 100 to use services for their product.
What are Shared Cloud Credits
200
Customers select this button to cancel their recurring subscription due to no longer wanting to be billed via credit card.
What is - Turn off Auto-renew
300
This number counts down each time you assign a user to a product.
What are - Seats Available
300
Users compare these methods prior to installing the product onto their computer.
What are - Download Methods
300
Customers with web support use this template contact Autodesk
What is - Create A Case
300
Customers need one of these to receive cloud credits.
What is Subscription and Maintenance Plan
300
Recurring subscribers can go to this section in Autodesk Account to print a receipt of billings processed against their credit card.
What is - Order History
400
Primary and Secondary admin users with Clic licenses have access to this type of view in Autodesk Account user management.
What is - New View
400
Customers can download updates and add-ons by selecting this link in Autodesk Account
What is - Download link
400
After selecting Support drop down, user select this link to create a case.
What is - View My Support Cases
400
These users are able to consume shared cloud credits for the product and contract they are assigned to.
What are - Named Users
400
Maintenance plan customers have the option to order this item in Autodesk Account under More Actions drop down menu.
What is - Physical Media OR BOX OR USB/DVD
500
By performing this function Autodesk Account administrators can view multiple users and assigned permissions on a Excel spread sheet.
What is - Export to .csv
500
Autodesk Account users with Network Licenses on maintenance can request this license option by selecting More Actions.
What is - Home Use License
500
Selecting Browse Support & Learning directs users to this online support website.
What is - Autodesk Knowledge Network
500
These shared credits are available for 12 months from the date of purchase and continue as long as the contract remains active.
What are roll over credits
500
Contract Managers go to this section in Autodesk Account to view their renewal details.
What is - Billings & Orders