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WORKING SAFELY IN THE SHOP
CAREERS IN THE
AUTOMOTIVE INDUSTRY
WORKPLACE SKILLS
AUTOMOTIVE SYSTEMS AND PREVENTIVE MAINTENANCE
HAND TOOLS AND
SHOP EQUIPMENT
100
Which of the following is considered a technical skill? a. the ability to use a computer b. the ability to work independently c. the ability to persuade others d. the ability to work with people
Which of the following is considered a technical skill? a. the ability to use a computer
100
who performs work on only one or two automotive systems? a. dealerships b. specialty shops c. fleet service departments d. independent service shops
who performs work on only one or two automotive systems? b. specialty shops
100
Which of the following statements accurately describes safety glasses? a. They do not need to be worn all the time. b. They do not need to fit and be comfortable. c. Some service procedures require additional eye protection to be worn with safety glasses. d. Most prescription lenses offer adequate protection.
Which of the following statements accurately describes safety glasses? c. Some service procedures require additional eye protection to be worn with safety glasses.
100
Who first produced cars for customers? a. Henry Ford b. the Duryea brothers c. Lee Iacocca d. Ransom Eli Olds
Who first produced cars for customers? a. Henry Ford
100
Which of the following wrenches is the best choice for loosening a bolt? a. torque b. open-end c. box-end d. adjustable
Which of the following wrenches is the best choice for loosening a bolt? c. box-end
200
Which of the following is considered a soft skill? a. the ability to diagnose problems b. the ability to negotiate with others c. the ability to do math problems d. the ability to use a computer
Which of the following is considered a soft skill? b. the ability to negotiate with others
200
Who normally prepares a repair cost estimate for a customer? a. service advisor b. service manager c. parts manager d. master automotive technician
Who normally prepares a repair cost estimate for a customer? a. service advisor
200
Which of the following is an accurate characteristic of gasoline? a. It is not very volatile. b. It should be extinguished with water if it catches fire. c. It is dangerous, especially in vapour form. d. It is highly flammable only when heated.
Which of the following is an accurate characteristic of gasoline? c. It is dangerous, especially in vapour form.
200
Through which device is engine power transferred to an automatic transmission? a. U-joint b. constant velocity joint c. differential d. torque converter
Through which device is engine power transferred to an automatic transmission? d. torque converter
200
Which of the following screwdrivers is similar to a Phillips but has a flatter and blunter tip? a. Pozidriv b. Torx c. standard d. clutch head
Which of the following screwdrivers is similar to a Phillips but has a flatter and blunter tip? c. standard
300
Which of the following people would make a suitable reference? a. uncle b. teacher c. parent d. spouse
Which of the following people would make a suitable reference? b. teacher
300
According to your textbook, which of the following skills is necessary to a parts counter person’s success? a. diagnostic skills b. aggressive sales skills c. repair skills d. vehicle knowledge
According to your textbook, which of the following skills is necessary to a parts counter person’s success? c. repair skills
300
Which of the following is defined as an undesirable substance that may result from a service operation? a. physical hazard b. hazardous waste c. ergonomic hazard d. chemical hazard
Which of the following is defined as an undesirable substance that may result from a service operation? b. hazardous waste
300
What is a piston’s last stroke in a four-cycle engine? a. intake b. exhaust c. ignition d. combustion
What is a piston’s last stroke in a four-cycle engine? b. exhaust
300
Which of the following types of pliers is best for holding small parts? a. retaining ring b. snap ring c. needle nose d. adjustable
Which of the following types of pliers is best for holding small parts? c. needle nose
400
What is the ideal length of a résumé? a. two to three pages b. four to five pages c. one to two pages d. three to four pages
What is the ideal length of a résumé? a. two to three pages
400
According to your textbook, which of the following attributes is necessary to an automotive technician’s success? a. the ability to upsell on repairs b. an understanding of business processes c. an understanding of electronics d. the ability to upsell on parts
According to your textbook, which of the following attributes is necessary to an automotive technician’s success? c. an understanding of electronics
400
Which of the following classifications applies to a high concentration of undesirable vapours, gases, or solids in the form of dust? a. physical hazard b. hazardous waste c. chemical hazard d. ergonomic hazard
Which of the following classifications applies to a high concentration of undesirable vapours, gases, or solids in the form of dust? c. chemical hazard
400
What model year is indicated by Y in the 10th character of the VIN? a. 1999 b. 1995 c. 2000 d. 2006
What model year is indicated by Y in the 10th character of the VIN? c. 2000
400
An extractor is used to remove which of the following parts when they break? a. pistons b. seals c. bolts d. bushings
An extractor is used to remove which of the following parts when they break? c. bolts
500
Which of the following is a characteristic of a good résumé? a. It is five to six pages long. b. It is easy to read. c. It has important information sprinkled throughout. d. It lists all the jobs you have done, whether for pay or just to help someone out.
Which of the following is a characteristic of a good résumé? b. It is easy to read.
500
How many years of experience must a technician have to get ASE certification? a. two b. one c. three d. four
How many years of experience must a technician have to get ASE certification? a. two
500
A mask equipped with which type of filter should be worn when working with brake shoes or clutch discs? a. an OHSA filter b. CSA filter c. HEPA filter d. CEPA filter
A mask equipped with which type of filter should be worn when working with brake shoes or clutch discs? c. HEPA filter
500
What is the purpose of the valve train? a. It converts reciprocating motion to rotary motion. b. It connects a piston to the crankshaft. c. It supports the major parts of the engine. d. It opens and closes the intake and exhaust ports of each cylinder.
What is the purpose of the valve train? d. It opens and closes the intake and exhaust ports of each cylinder.
500
How is the tensile strength of a metric bolt identified? a. by colour b. by radial lines on the head c. by numerical grade markings d. by a series of dots
How is the tensile strength of a metric bolt identified? c. by numerical grade markings