ADAD Providers
This provider provides outpatient and residential treatment. It is also located on two different parts of the island of Oahu.
Hina Mauka
This provider provides residential and step down treatment. This treatment is also a 2 year program that is located in the central part of Oahu.
Sand Island
Alcohol - describe class of drug and effects
What is a depressant?
This should be said in the opening of every call.
Aloha United Way SUD CARES you substance use disorder hotline, how can I help you?
Verbal or written permission to disclose information
What is consent
Male caller complains that SUD services on Kauai are for Women and Children only. This TRUE or FALSE?
False, Women in Need and Child and Family Services provide SUD assessment and Outpatient treatment for both men and women.
Client calls and needs an assessment per Probation Officer. Client has Kaiser. Skip screening and warm transfer directly to Kaiser Behavioral Health line. True or False?
False, complete screening, then warm handoff to Kaiser Behavioral Health.
Example of Natural Opioids
What is Heroin, Opium, Morphine, Codeine, etc.
I should ask these questions FIRST when answering a call? (Name as least 3)
Any of these THREE: First and Last name, phone number, phone number is this a cell phone etc?, consent questions, "how can I help you?"
Safeguards set in place to protect yourself and others
What are boundaries
Client wants to continue to use prescribed medicinal marijuana and is recommended outpatient treatment per assessment. What treatment provider can the client’s assessment Bundle be referred to on Oahu?
Dynamic Healing, Action with Aloha, Kokua Support Services, NSMH IOP, Bobby Benson
17-year-old male caller reports his mom is making him call due to marijuana use and is kicking him out of the house today and wants to get into shelter. Caller is on Oahu. It is 8:45 PM. You completed the screening, now what?
RYSE operates a mobile outreach team available 24/7 to reach youth where they are, when they need help. Crisis Line is also acceptable (they will likely refer client to RYSE or Hale Kipa).
Spiderman is given a stimulant to help him focus in class so he can help Dr. Octavian develop fusion. Spiderman might be taking this medication...
What is Adderall, Concerta, Ritalin.
"As an AUW SUD CARES Care Coordinator I should ALWAYS talk more than the caller and/or client." TRUE or FALSE?
FALSE
Someone who is authorized to be reached in case of emergency
What is an emergency contact
Client calls and is unable to afford any more street “Oxy” and reports withdrawals will begin sometime tomorrow morning. Client is desperate for help and is on Oahu.
Referral to HHHRC or Ku Aloha Ola Mau.
Client calls and is unable to afford any more street “Oxy” and reports withdrawals will begin sometime tomorrow morning. Client is desperate for help and is on Kauai.
Warm handoff to Dr. Graham Chelius.
Taking Methamphetamines is riskier than taking marijuana in terms of addiction for this reason...
What is differences in habit formation propensity (chemical structure of drug).
Name these three COMMON TRANSFERS
CRISIS LINE, 911, Supervisor/Manager
Protects information between client and caller or patient and counselor
What are limits of confidentiality
Identity TWO agencies that specialize in opioid addiction. (Must be different agencies)
Ku Aloha Ola Mau & H3RC.
Female calls requesting an SUD assessment. After screening and referral is complete, she reports she is homeless but not interested in shelter. She shares that wishes she had somewhere to wash her clothes and take a warm shower. Caller is on Oahu, Honolulu.
Provide contact information, svs., hours of operation and address for Punawai Rest Stop.
Two classes of Sedative - hypnotics
What are barbiturates and benzodiazepines.
Define these THREE terms : Warmth, Empathy & Genuineness
Warmth : enthusiasm, affection, or kindness.
Empathy : the ability to understand and share the feelings of another.
Genuineness : (of a person, emotion, or action) sincere.
Federal law created to protect patient information from being disclosed without patients consent or knowledge
What is HIPAA Health Insurance portability and Accountability act of 1996