AV Knowledge
What year were we founded?
2011
What service that we provide is related to reputation management?
Online Review Generation
What service does Database Marketing provide?
What is the top key to customer service success?
Active Listening
What day does Halloween fall on every year?
October 31st
37
What does SEO stand for?
Search Engine Optimization
What do we call the 'leads' that are sent over to clients?
Opportunities
Why is customer service so important. Name 3
Trust, Building Relationships, Client Satisfaction
When was Halloween first celebrated in the United States?
Around the 1840's
How many customers do we have?
327
How can we provide brand awareness?
Social Media Management
Name five industries we market for?
varies
What is the 1/24 rule?
1 = you have 1 hour to respond and acknowledge the issue at hand. 24 = 24 hours to resolve
What was voted as the worst Halloween candy?
Candy Corn
When did AltaVista move into the Natty Boh Tower?
2020
How does a display ad work?
Retargeted ads, tracks visitors to other sites
Database marketing is used to help grow the _____ side of a client's business?
Commercial
What is the main goal to having a primary Account Manager?
enhancing customer experience/ streamlines communication
What's the most popular Halloween costume in the U.S., according to Google?
Witch
What is AltaVista's pitch?
As the Nation's leading contractor marketing company, AltaVista specializes in digital strategies to help contractors grow their company.
What service can help generate more leads using key search terms?
Google Search Ads
What does MAS stand for?
Marketing Account Summary
What percentage of our jobs as Account Managers involves customer service?
100%
What is another name for Halloween?
All Hallows Eve