Shelter Logistics
This is the check-in time for when a client is away from shelter.
48 hours
This legal tool helps protect survivors from their abuser.
Order of Protection
These are protective responses like fight, flight, freeze, or fawn.
Trauma responses
This means being supportive without becoming friends with clients.
Professional boundaries?
This is where DCS approved parenting classes are facilitated.
Stephens center
This rule helps protect the location and identity of shelter residents.
Confidentiality
This advocacy approach focuses on supporting the client’s goals, not directing them.
Survivor centered, Client centered
This happens when someone disconnects from thoughts, feelings, or surroundings.
Dissociation
This is asking before sharing information, even with other providers.
Consent, ROI
This local free clinic offers rotating services in the community.
St. Mary's Legacy Clinic
This is where clients should meet visitors to avoid compromising shelter clients.
Off property/ end of driveway/ white fence
This is the advocate’s role when a client is not ready to leave an unsafe situation.
Provide support without judgment (or meet them where they are)?
This principle focuses on giving clients control over their choices and pace.
empowerment (or client autonomy)
This happens when staff become overly involved or take on a “rescuer” role.
boundary erosion
This organization provides homeless advocacy in rural Tennessee.
HART: Homeless Advocacy of Rural Tennessee.
This is the purpose of shelter rules beyond just “following rules.”
Safety
This is why “fixing” a client’s situation is not the advocate’s role.
Respecting client autonomy
This is the goal of trauma-informed care beyond understanding trauma.
increasing safety, control, and choice
This boundary protects staff from burnout and role confusion.
work-life balance (or not engaging off the clock)
This is a common barrier clients face when accessing resources.
Transportation
Essential Documents
This is what staff may do if a client has not checked in within the required time.
Courtesy call
A client asks, “What should I do?”—the advocate should respond by doing this.
Offer options instead of giving advice, Clarify role
This part of the brain is responsible for survival responses like fight, flight, freeze, and fawn.
The amygdala
This is what we call it when staff try to “save” clients.
Rescue or fixer
Scenario: A client cannot get to work due to lack of transportation—this resource can help.
UCHRA Job Access program