Management
Definition of management
What is getting things done through others.
What does FBO stand for?
What is Fixed Base operator
What is marketing?
What is Identifying customer needs
Purchasing or producing goods and services to meet those needs
Determining the price and place dispense items
Prospecting
Promotion
Selling
What is the FAA
Federal Aviation Adminstration
They claim power and authority
Authoritarian leader
Four functions of management
Planning, organizing, directly, and controlling
What limits small FBOs
The unwillingness to grow
What are the 4 Ps
what is Product, Price, Place, and Promotion
What does NTSB stand for and what do they do
They want peace and focus on friendship in the team
Therapeutic leader
positive traits for a manager
Problem-solvers
• Visionary leader
• Leads followers
• Caretaker
• Seek to create and sustain a smoothly running system
• Practical and organized
• Well-mannered and even-tempered
• Patient
What is a full-service FBO
What is Charter operations, Pilot training, Aircraft
rental/sightseeing, Aerial photography
• Crop dusting/application, Aerial advertising/surveying
• Passenger transportation, Aircraft sales/service
• Sale of aviation petroleum products, Repair/Maintenance
of aircraft, Sale of aircraft parts
What is market research
What is helping the business owner understand the trends including
the underlying factors causing them
What is the TSA and what are they responsible for?
Transportation Security Administration, Airport security.
They lead by example, contain a certain follower friendly quality
Charismatic leader
True or False: Time management is very important
What is true
Do FBOs need to adapt to changes and modernity?
Yes, to keep up with the modern markets needs
What is the general trend in aviation market research
What is a continuous upward trend.
What is GAA and what are they in charge of
Gallatin airport authority, Bozeman airport
Types of leadership
Authoritarian, participative, delegative
Traits of an authoritarian leader
Typically provide clear expectations on the nature of the work required
• How and by when work is to be performed
• May imply that decisions are made by the leader with little input from the rest
of the group
The style is best applied in situations when time is a constraint in allowing group
input, or when the leader is the most knowledgeable group member
Components of the modern aviation industry
Pilots – at all levels and ratings
Other Aviation Support Personnel – flight line / front
desk, maintenance, administration, etc.
The Airport System
The Air Navigation System
Aviation/Aircraft Manufacturers
Scheduled Air Carriers (Part 121)
General Aviation – including aviation service centers
Aviation Interest Groups
The Governmental Regulatory System
Factors that may threaten general aviation
What is fractional ownership, Light sport aircraft, terroism, and airport closures
What is FSDO and closest location?
Flight standards district office, Helena
What is mangerial control?
Delegating the responsibility for the task