Fiber
What type of cable is fiber made of in comparison to DSL Cables?
Fiber Optic cable
What is usually gifted on Valentines Day?
Chocolates
Flowers
Teddy bears
Cards
What tiered device is currently $1?
(iphone 12 mini 64gb)
What is the purpose of power hour?
Drive engagement and Increase Office Results
What do we offer when Fiber is not available?
AWB
Name 3 advantages we provide on Fiber. Where we compete against competitors.
•No Annual Term Commitment
•No Price Increase at 12 months
•No Data Caps
•No Equipment Fees
•Hyper-Gig speeds - Now delivering up to 5-Gig speeds.*
What is the name of the love Angel?
Cupid
What is the max credit of the Apple watch BOGO?
$200
In the Rapid Fires Tactic what should we providing agents to ensure success?
Live Guidance on behaviors and validating they can perform desired behavior.
Which Manager is leading Mobility with 145% Attainment?
Arturo Maldonado
Name 3 Fiber Benefits
•Uploads as fast as downloads for effortless large file transfers and enhanced productivity.
•Over 99% Reliability**
•A single provider with solutions for connectivity, security, voice and collaboration, devices, and more.
AT&T ActiveArmorSM internet security included: 24/7 proactive security included, helps to
Do you know what the meaning for XoXoXo is?
Kisses and Hugs
How much will the unlimited tablet plan increase?
($10- new MRC $30)
If you coached me on a DFM to Business questions and you follow up on Rapid fires and I am attempting, and still struggling to perform the behavior and not successful, what action should you take next?
Side by Side for extra support and if still not successful but attempts a DFM.
What place is Team Avila on leader Board and what attainment for Fiber?
1st and Second Place with 42% Attainment
What are some Fiber Questions you can make on business that is construction?
How do you take building supply orders from customers?
How would your business benefit having a web presence?
How do you advertise their business on the Internet
what manager do you select will be doing our valentines office decoration?
Gibran
Hector
Balder
Romeu
Arthur
What promo do we have for UYW plans for new lines?
New line credits $250 elite or $150 Performance
Name minimum 4 steps that we take on Speed coaching?
•Greet The Agent ..
•Indicate focus
•Earn Trust – Small Highlight
•Listen, Inspect, and Question
•Take Action – Direction
•Validate Behaviors Applied
•Gain Commitments
•Goal Set
•Drive Engaging Accountability If needed
How many Fiber sales Issued do we have MTD on fiber Board.
61 Units shared this morning.
What are the reward cards and speeds we provide?
1000 Mbps = 100 Reward card
2000 Mbps= 500 Reward Card
5000 Mbps = 500 Reward Card
What is Cupids name in Greek Mythology?
Eros
How much credit does the customer get when they port a line form a different provider?
$250
What are the 4 to 5 most crucial steps we must take on DFM, Huddles or sustainment Tactics?
Skill transfer or Role Play
Behaviors
Commitment
Goal Set
What's In It for Me
Mobility
How can a customer qualify for an additional 25% on their wireless bill?
Offer requirements: • New or Existing Fiber/ADI/AWB customer (Eligible fiber plans below) • New wireless CRU BAN • New lines of service activated on the new BAN (first line must be a smartphone) • Must be activated on Unlimited Your Way for Business (Starter, Performance or Elite)