Review of Protocols
When do paper charts get a 2024 sticker? And Who needs them?
AFTER we see them, usually end of day, anyone that was has seen EM/Tracy (blank doctor name) before 08/2018
What does RGP stand for? Are they hard of soft contacts?
Rigid Gas Permeable. Hard lenses.
What is astigmatism?
When your eye may be be perfectly spherical and there is a different prescription in a different axis of your eye (ie. "football shaped vs basketball shaped")
What happens if a patient wants another prescription check A) within 3 months of their exam B) 3-6 months from their exam C) Past 6 months from their exam? (Charge wise)
A) Free B) $55 C) Requires a full exam
Is Boston Simple and Boston Advanced Solutions for Hard or Soft contacts? What about Clear Care Solution?
Boston: Hard (RGPs) Clear Care: BOTH!
Why do you check my peripheral vision?
There could be loss of peripheral vision from retinal issues ie tear, or any neurological issues, from the brain ie. tumor
What happens if a patient wants a CL Exam after their Eyeglass exam A) within 3 months of their exam B) 3-6 months from their exam C) Past 6 months from their exam? (Charge wise)
A) CL Exam cost B) $55 plus CL Exam Cost C) Requires a full exam PLUS CL Exam
What are the contacts you sleep in called? What is the purpose?
Orthokeratology lenses, or CRT lenses. This is for myopia managment
What does the Optos Machine do?
It is wide angle camera to take a panoranimc view of your retina, up to 270 degrees across, so the doctor can examine the peripheral retinal possibly without dilation drops (worse case do not want to see a suspicious freckle or retinal tear)
Please explain Vision Ins vs Medical Ins. Would we use Vision for a complaint of A) Red eye B) Flashes/Floaters?
Vision is for a routine visit for your prescription and general eye health. Medical insurance is for any specific medical eye condition you have or want looked at primarily
VSP MNCLs and Covered Contacts Plan. What types/brands of contacts do they cover? (name 2 brands)
ONLY Biofinity, biofinity toric (NOT Biofinity toric XR), BioTrue 1 Day, Clariti 1 Day, Acuvue 1 Day Moist, toric versions too of said brands..does NOT cover the "more hydrating" or "most specialty" lenses, NO multifocal lenses covered
What does the OCT machine do?
Takes a scan of the 10 layers of your retina to better screen your macula and optic nerve. Can better screen for macular degeneration and glaucoma.
If I did not meet my Medicare Part B deductible, do I owe for my eye exam today? I do have A) VSP B) A secondary ie BlueCross
Not necessarily. We could then coordinate your benefits to your secondary insurance if applicable, then VSP. We would mail you a statement if you do have any deductibles owed
What are multifocal contacts and how are they different from doing monovision contacts?
Multifocal contacts have multiple prescriptions in 1 lens, so both eyes can hopefully see all distances together. Monovision is the traditional approach and one eye sees distance and the other eye is corrected for reading, you do lose some depth perfecttion but clarity could be better than MFs
What is the cornea? What disease(s) can come from the cornea? And what procedures can be done on the cornea?
The outermost clear layer of the front of the eye. Keratoconus, Fuch's Dystrophy. LASIK, PRK, Cross-linking