Deserve
Digital-First
Procedures
PerPay
Truebill
100

How much is the referral bonus? 

$30

100

What mobile app needs to be downloaded in order to complete the application? 

Deserve Cards


100

How long does an account need to be open in order to update the address? 

30 Days

100

What is our customer service email? 

card-support@perpay.com

100

How many card types are there? 

3!
Black Metal Card(First 1,000 approved clients)
Black Plastic
Blue Plastic    (They select which one during th app. process)

200

What was the name of Deserve's first card? 

Deserve Classic

200

What payment processor is associated with the DFC card? 

Mastercard 

200

Which program offers reoccurring paper statements? 

  • Deserve - EDU/PRO

200

What State is their payment processing center located? 

Philadelphia, PA

200

What is the handoff email for Truebill membership questions? 

support@truebill.com

300

Name two Mastercard Benefits. 

Cell Phone protection

ID Theft Protection

Collision Damage Waiver

Airport Concierge 

300

What is the annual fee? 

$0

300

What type of credits (Merchandise Returns)  will not appear in Corecredit? 

Partial credits  -They will only appear on their statement. 

300

How much is the one-time account opening fee?

$9

300

What is the Refer a Friend Bonus? 

$0, because it does not exist. 

400

What is the fee for making a debit card payment? 

$2 processing fee

400

When are cash back rewards redeemed? 

They can be redeemed manually on the mobile app!

400

When inquiring about a check payment with BO, what are three important things we should get from the CH? 

Check Amount
Check #
Check Address
Payee on Check
Address Check Was Sent To

Remittance Slip included? 

400

What are the three ways to pay?

Payroll Direct, ACH payment, and check

400

What membership is required to apply for the Truebill card? 

Truebill premium membership.

500

What is our customer service number? 

1800-418-2362

500

Is the physical Digital First card metal or plastic? 

Neither because it is all digital. ☺

500

When is Tony's Birthday? 

FEb 20.

500

When does their card ship? 

Card ships after the first payroll payment.

500

According to the overview, what is the APR % range, and is it a fixed or variable rate?

14.99% - 24.99% (Variable)