Laptop Hardware & Components
Batteries & Power Systems
Ports, Peripherals & Connectivity
Displays & Input Devices
Mystery Category – Online Professional Etiquette
100

What is a laptop chassis?

Definition: The outer shell that holds all laptop parts together.

Test Focus: Lightweight, compact, and limits upgrade options.

100

What is a battery pack in a laptop?

Definition: Rechargeable power source inside the laptop.

Test Focus: Usually lithium-ion and should never be punctured or overheated.

100

What is a USB-C port?

Definition: Small, reversible connector used on new laptops.

Test Focus: Supports power, video, and data through one cable.

100

What is an LCD display?

Definition: Common laptop screen type using a separate backlight.

Test Focus: Recognize that LCD requires a light source unlike OLED.

100

What is virtual meeting etiquette?

Definition: Join on time with camera on and mic muted when not speaking.

Test Focus: Tied to CompTIA’s operational procedures and professional communication standards.

200

What is a keyboard assembly in a laptop?

Definition: Built-in input device combining keys and touchpad.

Test Focus: Replaceable as a single module on most models.

200

What is an AC adapter or power brick?

Definition: Converts wall power for laptop use.

Test Focus: Converts AC to DC for system operation.

200

What is an HDMI port used for in laptops?

Definition: Connects laptops to external monitors or projectors.

Test Focus: Carries both audio and video signals digitally.


200

What is an LED backlight?

Definition: Lighting source for LCD screens.

Test Focus: Provides brightness and uses less power than older CCFL lights.

200

What is a quiet workspace?

Definition: A space with minimal noise and distractions.

Test Focus: Supports professional focus during remote work or online learning.

300

What is a touchpad?

Definition: Flat surface that moves the mouse pointer.

Test Focus: A built-in pointing device using capacitive sensors.

300

What is a DC jack on a laptop?

Definition: Round port that receives power from the adapter.

Test Focus: Common point of failure requiring board-level repair.

300

What is a Thunderbolt port?

Definition: High-speed port used for displays and storage.

Test Focus: Uses the USB-C shape but supports faster transfer rates.


300

What is an inverter used for in laptop displays?

Definition: Converts DC power into AC for older CCFL screens.

Test Focus: Needed only on older LCD models.


300

What is appropriate chat feature use in virtual meetings?

Definition: Typing questions and comments respectfully in group calls.

Test Focus: Linked to clear written communication for remote support roles.

400

What is a display assembly?

Definition: Top half of a laptop that includes the LCD screen, hinges, and webcam.

Test Focus: Contains both the display and Wi-Fi antenna connections.

400

What is sleep mode?

Definition: Low-power state that pauses work in memory.

Test Focus: Data remains stored in RAM until wake.

400

What are Wi-Fi antenna cables in a laptop?

Definition: Thin wires routed through the display assembly.

Test Focus: Connect the wireless card to antennas in the screen bezel.

400

What is a digitizer?

Definition: Touch layer that detects pen or finger input.

Test Focus: Converts analog touch into digital signals.

400

What is preparedness for remote work or class?

Definition: Logging in early and testing audio and video before meetings.

Test Focus: Equivalent to equipment verification before starting a job.


500

What is a system board in a laptop?

Definition: The main circuit board of a laptop.

Test Focus: Uses integrated CPU and GPU to save space.


500

What is hibernation mode on a laptop?

Definition: Saves your session to disk before powering off.

Test Focus: Uses no power and restores exactly where you left off.

500

What is a Bluetooth module?

Definition: Enables short-range wireless connections.

Test Focus: Personal area network technology operating within ~10 meters.

500

What is a webcam in a laptop?

Definition: Built-in camera above the display.

Test Focus: Interfaces through USB and may require drivers.

500

What is documentation and note-taking in IT support?

Definition: Keeping accurate records during class or support calls.

Test Focus: Good documentation leads to better troubleshooting and service quality.