ADMINistrivia
What is Points Awarded, Points Redeemed, and Customer Manged
This component of a total rewards strategy refers to the financial rewards given to employees in exchange for their work.
What is Compensations
Your admin has received a large amount of complaints regarding their employees redeeming points for a Visa GC. They are adamant that there is no knowledge of an expiration date. What is the expiration date, and where is it listed?
What is a 6 month experiation date, and its hyperlinked in the T&Cs at the point of redemption, and in the offering (both digitial and physcial)
Your admin reached out to you asking if there was a way to gift new employees points to use in their company store. What is the best program to do this?
What is the onboarding program
According to Michael Thurman, what is the main benefit of the new Redemption Point Source FIFO report?
What is to support people who are taxing their employees on redemption and need to understand which points should be tax and which should not
An admin just reached out to you to help troubleshoot a user file issue. How do you loop in the DCSM team properly?
What is only having the DCSM listed in the "to" section
Bonus Points: Only having the admins included in the to or cc section
Focused on the health and happiness of employees, this pillar of a total rewards strategy encompasses programs and initiatives that promote physical, mental, and emotional wellness.
What is Wellbeing
What is the processing fee, and the return policy (points are non-refundable)
Your admin reached to let you know that they have a employee retiring and would love to find a way to celebrate them with in the platform. What is the best way to do this?
What are MemoryBooks
Your client wants to incentivize its sales reps to log a certain number of calls per week. The calls are logged in Salesforce and they want to see if we could help them create a system where the reps who hit their quota are automatically recognized and rewarded in the Awardco platform. What tool can accomplish this?
Awardco Connect
What new survey-specific role/permission setting was rolled out by the product department this month?
What is Survey Edit and Survey Results
This aspect of a total rewards strategy involves acknowledging and rewarding employees for their contributions and achievements, fostering a culture of appreciation and motivation.
What is Recognition
You're a manager who has a direct report with an upcoming service anniversary. You sent out invites and reminders to your colleagues to fill out this employees MemoryBook.... but received limited responses. Without reaching out to your team again, what is a feature you can use to fill this employees MemoryBook?
What is including past recognitions in their MemoryBook
An admin asked if there was a way to award points to individuals who go to the Doctors to get their yearly check-ups. What is the best way to do this in the platform
Your client is wanting to know how often the PPP rates are updated, so that they know when to notify employees. What is that timeframe, AND who is the Awardco contact that oversees this?
What is once a year and James Stewart
Your admin is brand new to the Awardco account, and is unsure of how their predecessor completed standard tasks. Right now, they are confused on how a specific budget received a high influx of points. What report will help bridge this gap?
What is the Point Budgets Report
Part of a comprehensive total rewards strategy, this pillar emphasizes investing in employees' growth and skill enhancement through training, education, and career advancement opportunities
What is Development
If I am an employee taking a survey, how can I tell if the survey is anonymous?
What is, hovering your mouse over the survey header.
On a Success Plan, you notice that your manufacturing client is struggling with login rate and recognition rate. In your discovery, you find that their entire employee population is fully offline. What are the three tools that best help with this type of employee base?
What is SMS, PWA, and Awardcodes
Your client reached out asking what the pricing is for APAY. Your AE was able to waive the access fee, but is asking that you respond with the standard pricing. What is that rate?
What is $3.50 per employee per year
DOUBLE JEOPARDY!!!!!!!!
State the format of the date and time column in the bulk upload template
2019-07-04T09:00:00-04:00
Date, T, time, +/- time zone offset from UTC YYYY-MM-DDTXX:XX:XX +/-XX:00
These non-monetary rewards provided to employees as part of their total rewards package include healthcare, retirement plans, and paid time off.
What is Benefits
A sales manager is wanting to recognize their entire department for a great last quarter. Your admin does not want him to have access to bulk uploads, so what tool can this manager use to recognize all 75 AEs?
What is the "Recognize a Large Group" feature
Youre doing a success plan with a client, and they do not have a way that they measure employee satisfaction/engagement. What is the way that we solve this for them internally?
What are survey
What new feature was released internally at Awardco, yesterday, for Alpha-testing?
What is the AI enhancement on both the Manager Dashboard, and Engagement Widget