MOP Locations
What chapter is this located at:
UCSC Caller/Chatter Identity Verification
MOP Ch 1- Customer Service
You should use this to send any MON issues
Monetary Referral
Section of law for A&A
401(d)(1)
Claimants are not required to repay this type of OVP. However, recovery of the OVP may be made using a deduction from future benefits during the benefit year when the OVP was paid and the three-year period immediately following the end of that benefit year.
Non-Fault OVP
Something that you say at least one time per week
I quit
You can find information about OnBase in this chapter
MOP Ch 22- Payments and Treasury
High Monetary / Low Monetary
Reasonable Assurance
COLA
Cost of Living adjustment (MOP Ch 31- Pensions)
What is the percentage % that individuals who knowingly make false statements or fail to provide material facts to receive or increase their benefits must pay as a penalty.
15 percent (15%)
We don't talk about it with claimants
(We don't talk about Bruno)
Treasury Offset Program - TOP
In what chapter can you find instructions to initiate a wage protest?
MOP Ch 7- Wage Investigations
What information do you need if the claimant states they're not a US citizen?
Card number, expiration date, and alien/USCIS number
IDD for:
Financially ineligible claim becomes financially eligible
The date of the Notice of Financial Redetermination. This can be found in the Determinations panel of the Monetary tab.
Out of state OVP
Interstate Reciprocal Overpayment Recovery Arrangement (IRORA)
What was Tip/Trick #100?
What is QA?
Where do you find Change in Status information?
MOP Ch 36- Able and Available
The SF-50 form is needed from the claimant when building this type of claim
UCFE claim- Federal Employees. MOP Ch 14
What is ICC and where in the MOP can you find information about it?
Incarcerated Claimant Cross-match.
MOP Ch 46– Incarcerated Claimants
What is the recoupment period for a Non-Fault OVP?
3 years from the BYE date of the overpaid claim
How many service centers does PA have?
6
(Scranton, Erie, Altoona, Indiana, Duquesne, Harrisburg)
Where do you find information on how to handle Base Year Independent Contractor?
MOP Ch 51
Difference between an Inbound Request and an Outbound Request
Inbound Request (Transfer State) – The state that is sending wages to another state.
Outbound Request (Pay State) – The state that is requesting wages for the CWC claim (where the claimant wants to file).
Where do you find the Res Judicata desk guide for Issuing Res Judicata Determinations?
MOP Ch 66- Appeals
If the claimant has a Fault and a Non-Fault OVP, which one do we recoup first?
Fault
These claimants have their own Unemployment Program (RRB)
MOP Ch 18- Railroad UI (RRB= Railroad Retirement Board)