The area where you can close your account or change your accounts email address.
What is My Account?
100
Transaction information for customer charges. Used to show charge amounts, invoice ID and charge transaction status.
What is BILL?
100
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust.
What is Customer Obsession?
200
Is the verified phone number.
What is DIVA?
200
Used to launch instances that can be used as databases.
What is RDS?
200
Area you need to update for invoice information for credit card customers.
What is Payment Method Address?
200
The area where agents can refund, split, forgive or regenerate invoices.
What is WEB OPS?
200
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here”.
What is Invent and Simplify?
300
Contains the list of resources, active or not.
What is User Opt-in Service?
300
Allows you to access desktops and provide users access to the documents, applications, and resources from any supported device,
What is Workspaces?
300
An area where you can create a case or can change support.
What is Support Center?
300
The tool used for spoofing the customers itemized charges.
What is Bill Con?
300
Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.
What is Bias for Action?
400
A link to take you to past emails AWS has sent the customer.
What is Communication History?
400
Persistent block storage for use with instances.
What is Elastic Block Store?
400
The main console page with all the services listed.
What is Management Console?
400
Used to see the dates for when the account was opened, services started or anytime it was previously closed or reopened.
What is Activ?
400
Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ.
What is Dive Deep?
500
Two factors required to activate an account.
What is Credit card and DIVA?
500
A petabyte-scale data warehouse that makes it simple and cost-effective to analyze all your data using your existing business intelligence tools.
What is Redshift?
500
A link next to credit cards that tells the customer this card is not default. A default card will have gray lettering stating such.
What is Make Default?
500
A specific tool used to view the time line and state of any and all EC2 instances?
What is Admiral?
500
Leaders have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.