Tresspasser
Description, Location, and Behavior of an Individual
What is reported to RSOC when we encounter a trespasser?
Clarity, Simplicity, Brevity, and Security
What is the 4 Golden Rules?
Remain Calm. Assess the extent of the outage in your area. Report outages to RSOC for awareness and proceed to investigate. Check the building elevators ASAP.
What is safety procedures?
S/O must notify RSOC and respond to the location.
What is reporting a medical incident ?
It must be completed within the first 4 hours of the officer's shift.
What is FOB Audit?
Ask about their purpose on the property, and request them to leave if they lack a valid reason for being there.
What is direct contact with the Trespasser?
602
What is a trespasser?
Radio channel guards will switch over if "Ch 1 Security 1" is not working.
What is TAC1?
Calmly ask if they are okay and if they need medical assistance.
What is communicating/gathering information with the individual?
Max time granted for a temp fob?
What is 30 days?
Secure the facility using the lockdown button, inform RSOC, and request LAPD assistance immediately.
What is a BOLO being observed around the site?
Example: “Charlie-1 to Dispatch"
What is a call sign?
Check all the IDF rooms, Mechanical rooms, Machine rooms, and Electrical rooms.
What is building patrols?
Call 911
What is the individual requires immediate medical attention?
Deactivate the older fob and make sure there are not multiple active fobs.
What is a Replacement FOB?
Approach with caution and have two S/Os present.
What is making contact with the trespasser ?
CODE BLUE
What is a bomb threat?
Security Professionals shall respond to the Fire Control Room and check the fire panel.
What is alarm activations?
If you are trained, apply pressure to wounds, assist with CPR, or help the patient into a recovery position.
What is administering first aid ?
What is the next step after creating a FOB?
What is a ZenDesk Ticket?
Example: “I apologize, but unfortunately, the invitation was not verified, and we can’t grant access today.”
What is a turn away with POI or BOLO flagged on Envoy?
10-99
What is Emergency Traffic Only?
This may occur and be determined by Netflix Physical Security Management or the Netflix Safety Team.
What is building evacuation?
Respect the privacy and confidentiality of the patient's medical information.
What is maintaining confidentiality?
FTEs and Vendors/Visitors
What is who can receive fobs?