You want to see the menu. What do you say?
"Could we see the menu, please?"
You want to ask about price politely
"How much is this?" / "How much does this cost?"
Agree politely
ex. That's what I was thinking; I totally agree
Your hotel room is noisy. What do you say?
"Excuse me, my room is very noisy."
Invite someone
Would you like to have lunch on Friday?
Your food hasn't arrived after 30 minutes. What do you say politely?
"Excuse me, we ordered a while ago. Could you check on our food?"
You want to try something on
"Could I try this on?" / "Excuse me, where are the fitting rooms?"
Disagree politely
I'm not sure I agree
Your flight is delayed. Ask for information
"Do you know when the flight will leave?"
"I'm meeting my boss ___ 3pm."
at
You don’t like your meal. Make a polite complaint.
"I'm sorry, but this is cold. Could you heat it up?"
The item is broken. Make a complaint
"I'd like to return this. It doesn't work."
Strong agreement
Absolutely; Exactly
Your order is wrong at a restaurant
"I think there's been a mistake."
Decline politely + include time
I'd love to, but I'm busy in the evening.
The waiter asks: "Are you ready to order?"
Give a natural response (not ready).
"Could we have a few more minutes?"
Ask about refund policy
"Can I get a refund?"
Soft disagreement
I know what you mean, but...
Suggest a solution to a colleague's problem
"You could try…"
Make a future plan with time
Let's meet next week / on Monday
You ordered steak medium, but it's well-done.
Make a polite complaint using would or could
"I'm sorry, I asked for medium. Would it be possible to change it?"
The shop assistant asks: "Can I help you?"
Give a natural browsing response
No thanks, I'm just looking/browsing.
Give opinion about a product
"I think it's useful because…"
Polite complaint using softening language
"I'm afraid there's a problem with..."
Correct the mistake
"I'm traveling at July."
I'm traveling in July