Equipment Review
Sales
Policy & Procedure
Operations
Sports
100

What is the piece of equipment that filters the Spot Free Rinse?

Reverse Osmosis (R.O)

100

What is our conversion Goal every day?

15% 

100

How much notice must you give to requests of time off?

2 weeks notice to make schedule adjustments.

100

Are you allowed to leave the tunnel while there is a vehicle in the wash?

NO!!!

100

Who holds the record for most rushing yards in a season in the NFL?

Eric Dickerson for 2105  yards

200

What piece of equipment is most responsible for cleaning, and prepping the vehicle for the wash?

Pre-Soak

200

What is the best practice to make sure that we are hitting our sales goal each day?

Consistency and being in position

200

When is chemical inventory due every week?

Sunday after close 

200

Where should you be during your vac lot shift? 

In the vac lot engaging with customers the full 30 minutes!

200

Which 2 teams played in the MLB world series in 2025?

Toronto Blue Jays and Los Angeles Dodgers 

300

What is the piece of equipment in the Mech room that mixes Water, Air, and Chemical and pushes it out to the tunnel?

HydraFlex

300

What does W.A.S.H stand for?

Welcome
Ask
Suggest
Handle Close (Objections)

300

When should your submit your timecard to the Manager each week?

EOD Friday

300

How many Spring Charity Air Fresheners are we supposed to sell by the EOM?  Bonus points to whoever knows how many we've already sold! 

250 Sold (about 25% of our goal sold) we need to sell another 750 to sell out.  Thats only 24/day

300

Who holds the record for All-Time goal scorer in the NHL? Dethroning Wayne Gretzky in 2025.

Alex Ovechkin

400

What is the full reclaim process? 

Pit>Tank1>Tank2>Ozone>Tank3>Tank4>Tank5>Tank6>Reclaim system>HP Tank

Tank 7 is Tire shine and filtered out to the sewer.

400

What are some ways to deal with the objection "I'm not from around here"

A lot of possible answers, points to anyone with a decent response! 

400
How do we determine what urgency a Service Request should be?

Use the "Help" button on the service request questions.  It is at the top after clicking submit on the service request

400

What are all of the Acronyms? What do they stand for? 3 core objectives?

Welcome.Ask.Suggest.HandleClose

Towel.In.Pocket

Concern.Apologize.Remedy.Educate

Thank.OfferAssistance.Washinspect.Educate.LeaveWithASmile

3 Core: Grow Excellence, Maintain Complete Integrity, Watch your Team

400

Who was drafted first in the 2025 NBA Draft?

Cooper Flagg