Types of Communication
A style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
What is Passive Communication?
A listening skill where you look at the person who is speaking's eyes
What is eye contact?
When you are talking to someone it’s important to put away what? Examples: Using your phone, Watching TV
What are distractions?
“You get on my nerves!” is an example of an I Statement. True or false
False
A ______ communicator will say, believe, or behave like:
“I’m unable to stand up for my rights.”
“I don’t know what my rights are.”
“I get stepped on by everyone."
A style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others.
What is Assertive Communication?
A listening skill where you use your body to show you are listening
What is body language or body orientation?
These are questions that encourage elaboration, rather than “yes” or “no” responses.
What are open-ended questions?
The following is an example of an I Statement:
“I feel frustrated when you take my things out of my room without asking first because then I have a hard time finding my stuff. Could you please ask me first next time?”
True or False?
The _____ communicator will say, believe, or behave in a way that says:
“We are equally entitled to express ourselves respectfully to one another.”
“I am confident about who I am.”
“I realize I have choices in my life and I consider my options.”
What is an assertive communicator?
A way of expressing negative feelings, such as anger or annoyance, indirectly instead of directly.
When your listening you should do this to show the speaker your following along
What is nod your head or make on-topic comments?
True or false: You can improve your listening skills with practice
TRUE
What is an I statement?
An I-statement is a sentence beginning with the word “I” that tells another person how you are feeling in a clear, constructive, and empowered way.
Anything along these lines is accepted
Scenario:A friend asks to borrow your car. This Will be a big inconvenience for you.
You respond: “Umm, yeah I guess that’s fine. Do you need me to fill the tank?"
What type of communication did you give your friend?
What is passive communication?
A style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
What is aggressive communication?
What is non-verbal communication?
What is communicating without words
examples: nonverbal cues, pointing, facial expressions
In your own words, summarize the speaker’s most important points. Be sure to include emotional content, even if it was only communicated through tone or body language. What is this called?
What is Reflecting/Using Reflections?
What type of communication is an I statement?
What is assertive communication?
If you are looking at the person who is talking and making on-topic comments you are doing this kind of listening
What is Active Listening?
What type of Communication is this?
-state needs and wants clearly, appropriately, and respectfully
-express feelings clearly, appropriately, and respectfully
- use “I” statements
What is assertive communication?
Why is it so important to listen? Give two reasons
-Listening is how you learn new information
-you need to know what to do in case there is an emergency
-it is a key part of communication, if you don't listen you may not understand or know what to do
-you can hurt someone's feelings if you don't listen
Name two ways to improve your listening skills
-PRACTICE!! -give the speaker your full attention -look at the speaker and make eye contact -put away distractions (toys/fidgets) -don't sit next to people who will distract you -ask questions to make sure you understand -take notes/write down instructions you might forget
Change this into an I statement: You don’t care about me. All you care about is going out with your friends.
EX: I’m feeling ignored and as if I’m not a priority. I feel like I’m not good enough when you postpone seeing me to spend time with your friends.
anything along these lines is accepted
What is the difference between active listening and passive listening?
Passive listening is one-way communication where the receiver doesn't provide feedback or ask questions and may or may not understand the sender's message. Active listening includes responses that demonstrate that you understand what the other person is trying to tell you about his or her experience.
Anything along these lines is accepted