Registration
Insurance
Misc
RTE
Estimates
100

Patient works at Walmart they have insurance through Walmart, what would you put for covered through and employment status?

Covered through employment. Employment status full time 100+ employees if the company name is not in Epic put Other and it will populate the Employer Name that should be filled out.

100

Patient has Medicare can we use Triwest Va CCN?

What is NO. The only time we can use Triwest VA CCN is when the patient has a Medicare Advantage plan. They can not have straight Medicare and Triwest Va CCN

100

In Switzerland , it is illegal to own only one of these pets?

What is a guinea pig

100

Where would you go to find if a patient has other insurance?

What is Other Entities

100

What is a GFE?

What is Good Faith Estimate 

200

When completing a registration should you start from the checklist on the right side or the tabs on the left side?

What is the left side

200

Patient has AHCCCS FEP on file how do you complete the registration? 

What is the patient would be marked as self-pay, a GFE Flag would need to be added, and an estimate would need to be completed. Patient is self-pay

200

Who was the first American Idol?

Kelly Clarkson

200

When would you run file response?

What is every time you run RTE

200

Can an estimate be created with or without insurance?

What is yes, an estimate can be created with insurance and without. 

300

What is a MSPQ?

What is Medicare Secondary Payor Questionnaire

300

What is a fixed amount that you pay out of pocket for a healthcare service? It is typically a set dollar amount.

What is Co-Payment 

300

The first Super Bowl was played in this year

What is 1967

300

What does replacement return mean in a Medicare Part A & B RTE?

What is a Medicare Advantage Plan has Replaced traditional Medicare Part A & B.

300

How do you look up an estimate?

What is the Estimate Tab, search by patient name or estimate number, Accept, View Estimate.

400

Where do you scan insurance web portal eligibility documentation?

What is insurance verification documentation in Media Manager

400

What are 3 ways you can verify insurance coverage?

What is Run RTE, Call the Patients, Insurance Carrier, Online Website/Portal

400

How many arms does an Octopus have?

What is 8

400

What does RTE mean?

What is Real Time Eligibility

400

What 3 ways can a patient review their estimate?

What is Mychart, Us Mail, pt pickup, or email. 

500

What is a TPL and when is it used?

What is Third Party Liability and it is not used in Medical Group, Specialty, or Urgent Care Offices

500

Patient hands you a Medicare Part A & B, Blue Cross Blue Shield Medicare Advantage card, and AARP. In what order would you put the insurance?

What is Blue Cross Blue Shield Medicare Advantage is the only insurance on file. 

500

How many taste buds does the average human tongue have?

What is around 10,000

500

What information can you find in RTE? Name 3 types

What is co-pays, subscriber information, assigned pcp. deductible, and coinsurance, specific service benefits.  

500

Patient is requesting their office visit to be self-pay (urgent care they cannot pay today and want to be billed $267.00), where do you go to create within EPIC? And is a FYI Flag needed, if so what flag?

What is the Estimate. Yes, a Patient FYI Flag is needed. You would use GFE Provided Flag as the FYI Flag