Skips
I'm pretty sure I skipped this week's order! Why is it being shipped?
What is Skip::Order Status::Customer Skip Confusion
I don't want wine anymore just meals.
What is Cancellations::Cancellation Request::Only Wine
Can you please resend me the chicken that was missing from my box this week?
What is Ingredient Issue::General::Replacement Ingredient Inquiry
Do you use UPS to deliver?
What is Delivery::Delivery Info::Shipping Carriers Used
When will I see my refund? (Macro)
What is refund Status update?
I thought I was going to be out of town for my order next week but I'm not. I'd still like the order.
What is Skip::Account Management::Unskip Instructions
Please cancel my account NOW!
What is Cancellations::Cancellation Request::Confirmation - CX Manually Cancels
My ketchup leaked all over my knick knacks.
What is Ingredient Issue::Damaged::Packaging Failure - Leaky Condiment
I only want my boxes delivered by FedEx!
What is Delivery::Delivery Info::Specific Carrier Request
You'll be charge approximately 3-5 days in advance. (Macro)
What is charge schedule?
I'm going to be out of town for the next month can you help me.
What is Skip::Account Management::Skip Up to 5 Weeks
Customer sent in request to cancel and Bradley sent instructions but their account is still active and they are asking to wondering why they're getting a box.
What is Cancellations::Last Box::Order Status - Shipped, Did I Cancel?
My cucumber looks translucent.
What is Ingredient Issue::Damaged::Cold Damage
There were bugs in my box!
What is escalate to T2
You can view your previous charges. (Macro)
What is Charge History?
I only want meals every other week. (New customer)
What is Skip::Account Management::Skip Instructions
I just cancelled my box and see I was charged for an order today.
What is Cancellations::Last Box::Order Status - Paid
My cauliflower is purple.
What is Ingredient Issue::Common Quality Confusion::Cauliflower - Color Confusion
I got 2 boxes today from Blue Apron?
What is Delivery::Delivered::Duplicate Box
Payment types?
What is we accept all major credit cards and Apple Pay?
Can you please change meals that are processing to come on Thursday to come on Saturday instead.
What is Skip::Account Management::Reschedule An Order
Can you please cancel Nicole Mankins account?
Sincerely,
Truebill
What is escalate to T2
My beef and chicken arrived frozen.
What is Ingredient Issue::Common Quality Confusion::Frozen Proteins
My box came open with the tape hanging off it. (Macro)
What is Delivery::Delivered::Appeared Tampered With
You must do this before removing payment information from a customer's account?
What is cancel the account!