Process & Policy
User Experience Updates
Reminders & Campaigns
Bugs & Tech Updates
Fun & Fascinating Trivia
100

What identifier are we now using in Zendesk ticket fields instead of the SKU?

BL ID

100

What kind of QR codes are now live everywhere?

Registry QR codes

100

What sweepstakes started on April 31st and ends on May 29th, 2025?

California Dreamin' Sweepstakes

100

What payment method is currently disabled?

Shop Pay

100

What is the only U.S. state that grows coffee commercially?

Hawaii

200

What should you do after every customer interaction as per the new SOP?

Add an internal note

200

What new tool allows registrants to announce their new arrival from their phone (iOS only)?

Digital Birth Announcements

200

What should you use when giving feedback on Tariffs?

Temp macros and post in #temp-tariff-cs-feedback

200

What item had a safety concern but wasn’t formally recalled?

Bugaboo Giraffe Highchair

200

What’s the tiny plastic bit on the end of a shoelace called?

Aglet

300

What tool should you use to help customers cancel their order if the Shopify link doesn’t work?

Order Actions Tool

300

What new feature helps registrants email their shower hosts with their registry info and planning checklist?

Shower Host Emails

300

What is the incentive joke mentioned for giving feedback on the Big Baby Sale?

1 piece of chicken from McDonald's or Jollibee

300

What issue affects Shopify order confirmation emails?

Cancel link doesn't work

300

What’s the fastest land animal in the world?

Cheetah

400

What update was made to the Zendesk Profile Notes under the Strike System?

Only specific scenarios now require a profile note (CNDR, defective/damaged item, return exceptions, short ship)

400

What feature now shows how item prices have changed over time in BL Admin?

Price History Chart

400

When issuing an early registry discount, how old must the registry be at minimum?

30 days

400

What test is running that shows registry progress to 12.5% of gift givers?

Registry Completion Tracker A/B Test

400

Which planet in our solar system has the most moons?

Saturn

500

Which tagging system was updated to move from SKU to BL ID in defective item cases?

Affected BL IDs field in Zendesk

500

What tool helps Gift Givers update order info, messages, and purchase status all in one place?

Gift Giver Order History Page

500

What communication types are used in the new price alert notification rollout?

Email, SMS, and push notifications

500

What provider has replaced Firebase for app download links?

AppsFlyer

500

What’s the word for the day of the week that’s hardest to spell? (According to a Google search stat)

Wednesday