Sofa Collections
This sofa group is the only one that offers all 5 cushion comfort options.
For extra points, provide the suite number.
True Custom - C000
What custom upholstered bed is only available in fabric?
Macie
Where do we go to begin or edit a new quote/order?
Enter A Sales Order
Name and explain the 4 most common fabric cleaning codes.
W = use only water based cleaning products
S = use only solvent based cleaning products
WS/SW = use solvent or water based cleaning products
D = Dry clean only
What is the difference between top grain and full grain leather?
Full grain is also the top cut of the hide, but is not corrected - they're dyed, but no scar or grain correction is done. It's the most "pure" leather available.
I'm not writing out every collection lol
What bedroom collection features carved wood rosettes?
For extra points, provide the two finishes.
Charlotte - Tavern and Washed Elm
Where can we enter audit comments?
Quotes, sales orders, returns/exchanges
According to the swatch order form on Bassett Retail, how many fabrics does Bassett offer?
600
Name 3 leather collections.
Rio, Sofia, Sterling, Sierra, Tuscan, Veneto, Milan, Soft, Nubuck.
This sofa group features a sloped arm, knife edge back cushions, and recessed, wood block legs.
Blake
Name 3 storage bed collections.
Vienna, Tidewater, Manhattan, Dublin, Paris, Parkton, Ventura, Florence.
Name 5 search criteria we can use to find a client's history.
For extra points, name the menu item for finding client profiles outside of quotes/sales orders.
Name (last only or first + last), email, phone number, address/zip code, customer number.
What are all of Bassett's fabric codes?
For extra points, name the 2 variation codes and explain their meaning.
A, B, C, D, E
P = available only as a pillow fabric
R = available only on import chairs
What are our 2 full grain leather collections?
Soft and Nubuck.
Name 3 custom sofa collections available in leather - stationary or motion.
Carolina, Ellery, Somers, Beckham, Sanford, Clyde, Lawson, Jamestown, Southpark, Mag Motion, True Custom
What 2 bedroom collections include matching benches?
European Farmhouse and Newbury
From what menu item can we make a payment on account?
Enter A Customer Payment/Refund/Gift Certificate
What 2 fabric codes are always up the bolt?
For extra points, name the differences between them.
A and C.
A will never have to be "matched," always solids.
E represents stripe and plaid patterns - will be matched across back, seat, and frame.
What is the difference between aniline and semi-aniline dyes?
Semi-Aniline dyes are coated with a protective layer to preserve their color and enhance durability.
Aniline dyes are transparent, and NOT covered in protective layer - making them more porous and susceptible to staining, but retain the natural characteristics of the leather.
What are the 6 finish options on Mag Motion and True Custom
Cloud, Onyx, Slate, Ash, Brindle, Walnut
Name 4 beds that are available with a platform.
For extra points, name all 6.
Greer, European Farmhouse, Holly, Eden, Stacy, Madison
What menu item gives you access to all of your orders and quotes at once?
View Salesperson Activity
Explain the difference between Up the Bolt and Railroaded fabrics.
For extra points, provide the width of a standard bolt.
Up the Bolt = upholstered from top to bottom.
Railroaded = upholstered from left to right.
For a family with young children, pets, and frequent guests, what kind of leather would you recommend?