QA Workstream: Serious QA, Mild Sass
This daily can be found in QA Workstream.
What is the (QA) Daily Directive?
QA daily quota is this per day.
What is 30?
Identify 2 items found in the Time Policy tab.
***Bonus 100 points if you can identify all 4***
What is OT eligibility & guidelines, leave policy, coverage requirements, and documenting time off?
This area is covered by Region 1.
What is the northeast?
This person is Region 1 Operations Leader.
Who is Kailey (Roller) Katro?
DBQ reviewers are divided into this many regions.
What is 4?
These people know when volume is low.
Who are Leadership?
This is where you request time off.
What is the Shifts app?
The Daily Directive is first sent out by this person/group.
Who is Operations Lead or Kailey Katro for Region 1?
This resource provides QA knowledge.
What is the VA MDE Quality Program (Internal) Notebook (QA Notebook)?
The worklist includes this number of tabs.
What is 6 or 7(including the mentors tab)?
This average 96%, is expected monthly.
What is Average Monthly Quality Score?
Coverage plan should be posted this far in advance.
What is 2 weeks before requested time off day?
This group provides daily stats.
What is VA MDE Quality Assurance?
Region 1 is divided into this many Teams.
What is 5?
QAs should check this tab at the beginning and end of shift to update.
What is QA Hold?
Identify 2 expectations found here.
What is the Daily Workflow Checklist, Productivity Expectations, Quality Expectations, Internal Insight Reviews, Rework Fault Data, ECR feedback, Quality Monitoring Reviews?
This person tracks temporary shift accommodations.
Who is the TEAM LEAD?
This is used for Deloitte QA Reviewers and this is for Infinity employees to charge time.
What is a WBS code and BizX?
Two of these 5 cities are covered by Region 1 Team 2.
What is Indianapolis, Cleveland, Dayton, Old Westerville, and Toledo.
These tabs take priority.
What is Trailing and Aged Resubs?
Every DBQ that is QA Accepted is subject to this.
What is Internal Insight Review?
A QA cannot exceed this many hours per day during the week and this many hours on Saturday/Sunday.
What is 12 and 4?
Identify 1 person as a point of contact for Insight Reference.
**Bonus 100 points for identifying 2 people**
Who is Dasi Silberstein or Tatheer Ali?
The Team Lead for Region 1 Team 2 is this person.
Who is Shaneeka Foster?