Calendar Management/CSM
When are weekly schedules due to your CSM for offloading purposes?
When do I notify them of a drop day for working the weekend?
Thursday by 12pm!
How many supplies should we be ordering for a client at a time. i.e. foleys, wound care supplies etc.
Clinicians should not order more than 2 weeks' worth if supplies at one time.
When providing client's with a scheduled time for the next day, what is the maximum length of time you can provide them with to give yourself a buffer?
Do not provide the client with a time frame anymore than 1 hour!
True or False: When taking a verbal order I do not need to get the name of the person I spoke with?
False!
Make sure to obtain the name of the person you spoke with as well as the physician associated.
What is the name of the BAYADA home health pharmacy?
ExactCare!
True/False:
When a visit is missed, I do not have to notify the physician?
FALSE!
(Any missed visit requires you to notify the MD as this is considered a change in the POC)
True/False:
We can order gloves, prevalon boots, incontinence pads, and briefs through our agency for clients/caregivers?
False!
True/False:
I am allowed to contact anyone from the office on their cell phone 24/7 if I need something especially if it affects my day tomorrow?
Please do not contact office staff on their cell phones outside the hours of 8:30am-5pm.
Any urgent needs should be called into the office phone number, and the on-call team will assist.
True/False:
When writing a verbal order, I do not need to change the physicians name at the top when receiving orders from a specialist?
False!
When obtaining a verbal order, the physician at the top should be adjusted. Please do not leave it as the PCP and write per Dr. Patel.....
What was the original month of Nurses week before it was May?
The very first National Nurse Week was observed from October 11–16, 1954, to mark the 100th anniversary of Florence Nightingale’s mission to Crimea.
At what point am I allowed to decline a visit?
Never!
SOC/ROC/RECERT/ROUTINE VISITS should never be marked as a decline!
Who is responsible for setting a client up with supplies for ongoing ostomy management when we are no longer in the home?
The discharging clinician is responsible for setting the client up with a third-party supplier and also ordering 2 weeks' worth of supplies to carry them over.
Provide us with 3 things that are not appropriate to discuss in a clients home?
Who is responsible for changing a visit code from a discharge to recertification or vice versa?
The Clinician
When is Florence Nightingales Birthday?
May 12, 1820
What is the minimum amount of time to give BAYADA for requesting time off?
Is there a specific location these requests should be submitted to?
Minimum of 2 weeks
NMVPTORequest@bayada.com
Whose responsibility is it to order ostomy supplies, IV supplies, Wound Vac supplies, tube feeding supplies?
Do they all come from our supply vendor??
Ostomy: clinician
Wound Vac Supplies: clinician/client
IV supplies: Clinician/client
Tube Feeding Supplies: Clinician/client
NO!
If the office reaches out to me about a visit need and I have room in my schedule but don't feel like going, I am allowed to decline the visit?
Yes, it is within your right to refuse a visit especially if it's outside of your territory, but let's talk about what a point guarantee entails.
What are the 5 components required in a wound care order?
Location
Cleansing agent
Primary Dressing
Secondary Dressing
Frequency
How many states have a BAYADA office?
How many countries have BAYADA offices?
Currently in 22 states
Currently in 6 countries- USA, GERMANY, INDIA, SOUTH KOREA, IRELAND, NEW ZEALAND
What are the Supervisory requirements for RN to LPN/HHA
What are the Supervisory Requirements for PT to PTA
What are the Supervisory Requirements for OT to OTA
RN to LPN is every 30 days
RN to HHA is every 14 days
PT to PTA is every 14 days
OT to OTA is 28 days
What is the process for DME ordering? i.e. bedside commode, walker, hospital bed, etc.
1. Call physician and request an order (provide height and weight)
2. Physician will them send order, facesheet to the DME provider of choice
3. Follow up with physician, client, and DME company as appropriate.
What is the BAYADA approved dress code?
Tops?
Pants?
Shoes?
Jewelry?
Nails?
ID badge must be worn at all times
Appearance should be crisp and clean. No ripped or frayed clothing, no tank tops, denim, jeans, shorts or stretch pants. Long hair must be pulled back.
Limit use of perfume or cologne-this does include lotion
Little to no jewelry. No jewelry that poses a safety risk
No sandals, flip flops, or high heels.
Artificial nails or extenders are NOT permitted. Nail length should be 1/4 inch or less.
True/False:
I can add medication changes to 1 order at the same time even if they are from different physicians?
False
DAILY DOUBLE!!!!
What is the name of BAYADAS new CEO?
What year was BAYADA home health established?
Bryony Winn
1975