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WHO'S WHO
Upgrades
Mail out / Reissues
SEF's
Other Processor Knowledge
100
This individual is your Regional Associate Director.
Who is Christie Cassell?
100
This is used to verify the price of a VOI to determine the allowable equity to be given.
What is the Global Price Matrix?
100
This chart is used to verify No mailing/solicitation restrictions are present to certain jurisdictions.
What is the Sales Authorization Chart?
100
This is the first point of contact for all communication into the on-site document origination office.
Who is the Front Desk Associate?
200
This person holds the title of VP of Finance.
Who is Lisa Cassin?
200
The document needed when an account is being upgraded and one of the previous owners is not on the new account.
What is the Agreement for the Transfer of Ownership?
200
These are HOA Status code that will prevent an account from Upgrading.
What is LA, F1, FC, DF and IB?
200
This is the interest rate for a $38,990.00 with APPA financing the admin fee for a US resident with FICO over 600.
What is 13.9%?
300
The person is the New CFO of Vistana Signature Experiences.
Who is Heather McGills?
300
These are HOA Status code that will prevent an account from Upgrading.
What is LA, F1, FC, DF and IB?
300
All information is to be uploaded to the mail out and reissue logs, except for this type of information.
What is Personal Identifiable Information?
300
This individual can approve a sales price above the Global Price Matrix.
Who is NO One?
400
This person is the New CEO of Vistana Signature Experiences.
Who is Steve Williams?
400
The meaning of the SUN status codes : S, P, I/U, F, R and DIL.
What is Solid, Pending, Inactive/Upgrade, Forfeit, Rescission and Deed in Lieu?
500
This is the chain of command from VP of Finance to ME.
Who are Lisa Cassin, Heather Brandow, Mary Ann Bibby, Christie Cassell and Martin Cabral?
500
These individuals are the SOC Pending to Solid Coordinator and the OOC Reissue Coordinator.
Who are Sara Hoffenberg and Steven Figueroa?