Week 1: Social Situations
When calling in sick for work, who should you call?
Your manager
Why is it important that we communicate with others?
So we can understand others and feel understood (ie. we can share how we feel and listen to how others feel)
What is a goal?
Something we want to accomplish in our lives
What type of clothing should we wear to an interview?
Business casual (ie. dress shirt, dress pants/skirt, close-toed shoes)
Who should you call in case of an emergency?
Less serious: your manager; serious: 911
What should you do if you don't understand instructions at work?
Ask for help/clarification
What can we do if we feel someone is not listening to us?
Tell them how we feel and ask them to actively listen to what we have to say
What is a budget?
A spending plan based on our income and expenses (ie. money we spend & receive)
When should we arrive to an interview?
Early (10-15 minutes early is a good place to be)
What does WHMIS stand for?
Workplace Hazardous Material Information System
You have a 15 minute break at work, what's the best method to make sure you return to work on time?
Set a timer/alarm
What is non-verbal communication?
Our body language (ie. facial expressions, body gestures, posture, etc.)
Why is it important to set action steps for our goals?
So we have a plan to follow to achieve our goals easier
Why should we dress nice to an interview?
Because we are representing ourselves and showing our representation to the company
What does hazardous mean?
Something could be dangerous and cause harm to ourselves or the environment
The employee toilet isn't working in the lunchroom, what should you do?
Go tell your manager so they can have someone fix it
What is active listening?
Giving someone our full attention (ie. looking at them and giving them verbal/non-verbal feedback)
How do we decide what to spend our money on?
We look at our values and needs and decide if something is worth our money
Why do employers sometimes ask us our weaknesses in interviews?
Because they want us to highlight where we can improve ourselves to continue to grow
How do you use a fire extinguisher?
Pull, aim, squeeze, sweep
Your friend texts you and tells you to leave your shift 15 minutes early, what do you do?
Stay and finish your shift
Provide one example of good body language.
Eye contact, nodding, standing tall and still, smiling, etc.
Why is it important to save money?
To make sure we are protected from financial stress and big expenses (also to save for fun things!)
It shows are are genuinely interested in the job and company and want to learn more
Why is it important to know hazard symbols on products?
Because some products we use everyday and could be hazardous if we don't use them carefully