Bank Fees
How much is an overdraft fee?
$34.00
How do you make your deposits?
Day to Day
What documents does a customer need to change their name?
Marriage Certificate
Drivers license
Divorce decree
Where do you go to image documents?
Nautilus
What is the interest rate on account number 29202491041?
3.99
How much is a paper statement fee?
How can this be avoided?
2.00
enroll in e-statements
Tell me how you plan on saving for your child's education?
Savings
Once you've completed a stop payment what steps do you take to print forms?
1. bring customer into session
2. select account
3. maintenance
4. online print.
5. print group: holds and stop payments
Can we do wires for non-customers?
no
What account # auto pays loan number 29202487902?
3868867
How much is incoming wire fee?
$15
Borrowing
Business online banking enrollment form
What is the current promotion Elan is running?
zero % for 20 billing cycles
business and consumer
What is the due date on loan number 63015542321?
How much is the payment?
9-1-2021
$338.51
How much is an outgoing international service charge on a wire?
$60.00
What keeps you up at night?
Protection
What form needs to be filled out for a duplicate bill pay?
ACH dispute or Written Statement of Unauthorized debit
On account number 29202493815 how many card rejects where there?
None
On Line of credit account number 29202491041 what is the available credit?
$10,626.99
What is the international percentage fee on debit card transactions?
2-3%
In the next six months what sort of plans have you and your family made?
Borrowing or Saving
How do you link a savings account to an existing debit card?
email answer one
Within the second banner in DNA, what button do you push to launch activity manager (referrals)
Contact Management - DNA Activity - Activities
On Loan number 518214008121, from the payment on 7-19-21, how much went towards escrow?
$207.98