Address Procedure
Grant Amount
Purpose Diligence
Adhoc Tasks
Process Procedure
100

Where can we found all of automatic abbreviations and changes of the address?

CashPro

100

What do you call on an amount showing $247.41?

Odd Dollar

100

What do you call on a diligence when the NPO is a public charity and the purpose refers to supporting another organization either in the purpose or the address and agreement exists between two organizations?

Fiscal Sponsorship
100

True or False

The team can now accept scan/photo type of form for application process

False

100

If grant status already shows approved for divestment but was processed incorrectly, what should you do?

1. Email CGF operations and Copy Diana and Jayme in the email

2. Make sure the subject shows URGENT

200

How many characters should not be exceeded on Address 1 and 2?

35 characters

200

What do you call on a grant that the account is either not open yet or there was a previous account closing grant?

Zero Balance

200

What are the document needed for a missionary grant sample shows below?

Other - This donations is credited for James Smith in Cincinnati, OH.

Missionary Mgr Approval, Missionary Info

200
State the updated purpose formatting for reissued grant

Other - Reissue of check # dated. Original Purpose

200

Recognition field only allows what information?

DAF name, mailing address of authorized donors of DAF and any named persons (whether or not they are donors/advisors on the account), is passable, as long as said person is not a RWR participant, missionary, or similar.

300
When GS and Ren CCR shows different addresses, where should we check next?

NPO website

300

What diligence you need to process if if the grant is not over the entire balance but over 95% of the balance?

95% rule

300

What diligence is needed for the below grant sample? Other - For school board, trustees and chairs

Board Diligence

300

What are the acceptable documents for address verification?

URL of NPO website, Bank Statement, Lease Agreement, Utility bill, GS Report (only if there's a confirmation of the NPO about the address provided that NPO provides reason of not being able to receive check on the address on the grant)

300

On what scenarios the EIN can only be changed?

*EIN on grant is not listed in charity check report but the NPO has another EIN that is in good order

*Donor input an EIN that clearly contains typo

* EIN was changed on prior grant, from the same DAF account, in error - make sure to input a detailed notes on the grant

400

If the listed mailing address does not match what is provided by the donor, the grant information should be updated to match the charity's page, what verbiage you should add?

Our donor provided the following address

400

What are the steps needed if the account of the grant is in implementation status?

1. Put on hold until account will be open

2. Make a note on the grant on why we cannot process yet the grant

400

Per new missionary procedure, we no longer include the relationship DD document except on what scenario?

If the Named person in purpose shows the same last name with the Donor

400

After entering a grant based on the paper grant form, where should we upload the paper grant form?

Grant and correspondence

400

What are the information is needed for DCL diligence? 

* Donor's name is listed as the charity contact

*Someone with the same last name as the donor

*Gift Fund/Family Fund is in charity's contact

* Abovementioned information is revealed while obtaining other diligence

500

When an address is in Special Instructions, what would be the next action on this?

verify that address instead of the address under the NPO’s name and should treat the SI information as the original, donor-provided address.

500

If grant is a reissue, what step should we first consider on checking before moving it forward?

Check the original grant if it is already voided as it will settle the grant amount of a reissued grant

500

What are the diligences that does not allow to reuse document/mgr approval unless the it is based/parent recurring grant?

Pledge, Event, RWR, Athletic, Membership
500

What are the information/boxes should be checked/reviewed for the role of Primary Donor and at the same time an Active Account Advisor

ISP, Username(system generated), Is SSO user?, Web User: Donor, Web User: Grant Advisor

500

For DCL scenarios A and B, we must obtain what informations?

*Find our donor's position

*How many members are there

*How many board members are related (including by marriage)

*Need to confirm grants will not provide a personal benefit/compensation/salary