All Clear
Robbery
Robbery Cont...
Morning/Evening Procedure
Miscellaneous
100

What is the All Clear Signal?

Carter Bank Logo cardstock located in the training room window and Drive Thru shade pulled. 

100

Where are Robbery Kits Located? 

Taped to the side of desks and in the top drawer of teller line drawers. 

100

Where are extra robbery forms located? 

Red folder behind the printer on the teller line. 

100

What do you do if you do if you are the FIRST person to enter the parking lot in the morning? 

Drive around the building, look for for signs of damage such as broken windows, doors, ATM Damage etc... Look for person(s) hiding in bushes etc... park in the closest parking spot near the front door. With your key in hand, exit the vehicle and enter the building. Lock the door behind you, go to the alarm panel and disarm premises ONLY. Do the morning check and set the all clear. Initial the log. 

100

How often do we test the security system? 

Monthly

200

What do you do if the All Clear is not set after awhile? 

Drive over to the park located behind the Bank and call into the branch. 

200

What YELLOW folder under each phone and what do you do with it? 

Hostage/Bomb Threat Extorsion sheets. 

Waive the cardstock located in the folder to whichever applies to the scenario. 

200

What is your cash drawer to contain? 

CASH ONLY!

200

What are the cash drawer limits? 

Top drawer- $3,000

Middle Drawer- $4,000

Coin Locker- All other that totals $12,000

200

What do you do if you are NOT the first person in the parking lot? 

Drive around and wait for the all clear to be set. After all clear is set, go park, exit your vehicle with key in hand, and enter the building, lock the door behind you. 

300

How often is the all clear changed?

Quarterly 

300

What is the Duress Code?

One number up from your given security code. 

300

How often is security reviewed? 

Quarterly 

300

What is the overall limit  to have in your cash drawer and to balance at night? 

$12,000

300

Where is the Key/Combo log located? 

Branch Y:Drive 
400

What is the number that you dial, following the branch number to get the call to go through if it is before or after hours? 

9

400

What do you do immediately following a Robbery?  

Lock the doors, press the "hold up" button even if it has already ben pressed, follow procedures in Robbery Kit. 

400

How often is security changed? 

As needed

400

True or False:

The Inspection has to be done prior to closing the vault at night? 

True! The vault is the last to be closed. 

400

Where is the Premise Key Log located? 

In the managers desk. 

500

What question do you ask when you call into the branch in the event that the All Clear is not set? 

"What time is our meeting today?"

500

What Assignment in the Robbery Kit is only designated to Branch Manager or Designee? 

Assignment 4

500

What do you do if the associate says "there is no meeting today."

Drive back AROUND the building and wait for the All Clear to be set before entering. 

500

What are you initialing for when you do the Inspection Check every evening? 

There are no outside person(s) in the building, security cameras are ON and recording, all drawers are pulled out, coin lockers spun, and no cash is left in the cash counters. 

500

Where s our emergency evacuation meeting spot?

The park behind the branch.