Show:
CheckCards
Business Accounts
Personal Accounts
Misc.
Resources
100
The POS limit for all personal CheckCards at WSB.
$5,000
100
What is the minimum balance on our Business Checking account?
$0. There is no minimum balance.
100
Which of our checking accounts has a $10,000 minimum balance?
Loyalty Checking
100
At what age do you become part of our Classic Club?
55+
100
Where would you find the penalty amounts for early withdrawals on Certificates of Deposit?
Banker Resources>Certificate of Deposit Guide
200
Can a savings account be attached to a CheckCard?
yes
200
Which business account/s have "earnings credit" ?
Premium Business Checking and Corporate Checking
200
How could a customer have a Relationship Checking account and not have to worry about a minimum balance?
Have $5,000 in consolidated balances
200
How many preauthorized/electronic withdrawals are allowed on savings and money market accounts per statement cycle?
six
200
Where would you find what secondary identification forms can be used when opening an account?
Banker Resources > CIP Procedures
300
Are there any circumstances that allow us to order a CheckCard for someone under 18?
No.
300
Do we require that a Business iMoney Market account have a companion Checking account be open?
Nope!
300
Which accounts come with FREE checks?
Relationship (first box) and Loyalty checking
300
How could a customer receive FREE money orders and official checks?
By having a Relationship or Loyalty checking account
300
Where would you find what documents are required to enroll a business in BIB?
Business Resources > Business Internet Banking Branch Enrollment Procedures
400
What does a "hot" CheckCard status mean?
It is for cards that have been lost, stolen, never received, or experienced fraud.
400
If a customer has our BIB Standard package AND has e-statements, what is their monthly charge going to be?
$10 for the Standard but they will receive a $2 credit back for e-statements....so $8 monthly
400
When does our statement cycle begin/end for personal accounts?
From the 17th to the following 16th
400
After how many days at a zero balance will your account automatically close?
After the 15th business day
400
Where would you find the promo code for a customer who knows about the promotion from the newspaper? What is it?
Marketing > Promotion Codes 2016 & NP044P
500
If a checking account is in the name of a trust, who on the account can order a CheckCard?
No one.
500
What are the transaction limitations on our Business Interest Checking account?
75 debits/75 deposit items per month
500
Do we require that a Personal iMoney Market account have a companion Checking account be open?
yes!
500
How is our interest credited to Certificates of Deposit?
Interest is credited and compounded monthly
500
Where do you go to print new rate sheets?
Deposit Operations > Rates and Interest > select Monday's Date