ACCOUNTS
What is required to open a checking account for a minor?
Social Security Card, Birth Certificate, School ID
Home Equity Line of Credit
Secured Credit Card
What are the 4 onboarding options?
Primacy, Retention, Digital Adoption, and Deepening Relationships
Checking, Savings, Credit Card, OLB, E-Statements, Debit Card, Overdraft
What are the types of savings accounts we offer?
Starter, Relationship, and Premium
How do you identify someone who needs a home equity?
Through conversation if they state they have a project going on, if they are purchasing something, etc.
What does APR mean?
Annual Percentage Rate
What determines primacy?
Primary checking account, Direct Deposit of $250 or 10 transactions in a month
I am retiring soon, but I don't know if I'm getting the best benefits. I have a lot of money just sitting there not earning anything. What do you do next?
Refer for retirement planning to the FA, and suggest opening a CD or Savings
MyWay Checking, Ezchoice Checking, Premium Checking
What can a home equity be used for?
Personal Loans, Debt Consolidation, Home Improvements, Emergency Funds
What is the APR on the credit card for the first year?
0% APR
What's Retention?
The accounts remained open for 90 days
What tier does insurance planning fall into?
Protecting What's Important
What are the current CD rates?
6 month non-select: 3.20%
6 Month select: 3.92%
12 month select: 3.00%
What percentage of equity in the home, can you borrow?
85%
What credit card does not charge an international fee?
Signature Credit Card
What's digital adoption?
Online Banking enrolled and signed in
What are the 5 tiers of the pyramid?
Ways of using the bank, Emergency fund, Credit Management, Protecting what's important, and Building wealth and retirement
What is the requirements for the promotional rate on the premium savings, and what is the rate?
$50k in deposit accounts and a primary checking.
2.47%
How do you get the interest rate on a Home Equity?
Prime plus margin
Name all credit cards M&T offers
Secured, Visa, Visa Rewards, and Signature Credit Card
How do you determine Deepening relationships?
Amount of products the customers have with M&T/ Loans
LABEL THE PYRAMID
SEE IMAGE