Show:
ATM
Accounts
Security Scenarios
CSR 101
Acronym Roundup
100
This is what the letters ATM stands for
What is Automated Teller Machine
100
This is the minimum balance required in a Money Market Account to avoid service charge
What is $1,000
100
This is the number of signals that are set every morning
What is 2
100
This is how long it will take the big cash vault to open once the digital timer is set
What is 15 minutes
100
What does CTL stand for?
What is Currency Transaction Log
200
This is the time the ATM should be balanced every day
What is Between 2:00-3:30 pm
200
This is the amount of electronic transactions that a customer can have withdrawn from their savings account per month
What is 6
200
This is the response that should be given for the RAV call when everyone is safe
What is All clear
200
This is the day we receive our money order from the Federal Reserve
What is Tuesday
200
What does EFT stand for?
What is electronic funds Transfer
300
This is the balance option to choose when changing the money in the machine
What is Balance to new start amount
300
This is the amount of days a customer has to cash in their CD, without a penalty, once it has reached maturity
What is 10
300
This is what should happen if the all clear signal is not set
What is Leave the parking lot and travel to the Safe zone, Call the office and ask for Mr. Rav, Call Senior Management or police if required
300
This is how long the vault door timers would be set for if setting them at 5:00 for one day
What is 15 hours
300
What does OFAC stand for?
What is Office of Foreign Asset Control
400
This would be the way to power down the machine
What is Press and hold the blue power button inside machine until the machine powers down
400
These are the requirements to qualify for a Kids Klub Account
What is Parent or guardian must have an account with FSB. This savings account is only available to children 16 and under. The account must be opened in the child's name, with a parent as co-owner.
400
This is the first step that should be taken after a robbery
What is lock the door or push the silent alarm button
400
This is what should be placed in subject line when forwarding an email to Is Scanning
What is Customers last name and description of item
400
What does HELOC stand for?
What is Home Equity Line of Credit
500
These would be the steps to copy the electronic journal if not doing the balancing
What is 1. Log onto Machine using 000000 2. Click Use Menu 3. Click Replenish Devices 4. Click Electronic Journal 5. Click Manage Archives 6. Copy File
500
These are 5 benefits for a Premium Plus Checking Account
What is No Annual Fee Debit Card Online Banking Mobile Banking No Charge Overdraft Protection (Savings Account) $50.00 minimum transfer applies Free BillPay – no limit. BillPay account will be closed if no activity occurs within any 90-day period Free Checks, customer choice (one box per year) up to $40.00 value Fee-free MasterCard® Gift Cards, money orders, or cashier’s checks Free small SDB or $35.00 off existing box Free Credit Report
500
These are the estimated time frames it takes to clear each office
What is Munith – 20 minutes Stockbridge – 10 minutes Grass Lake – 10 minutes
500
This is the maximum amount of cash allowed in the small vault
What is Busy days - $45,000 Non busy days - $35,000
500
What does EMV stand for?
What is EuroPay, Mastercard and Visa