Tran code
All regular billed payments
325
What is step 1?
Greeting the customer
What does HSA stand for?
Health Savings Account
Who is on the $5 bill?
Abraham Lincoln
What is the snowman's name in Frozen?
Only use for paying ahead multiple payments
323
What is step 2?
Use the customer's name at least twice
What does DBA stand for?
Doing Business As
Who is on the $100 bill?
Benjamin Franklin
How many continents are there?
7 - North America, South America, Asia, Africa, Australia, Antarctica, and Europe
Loan payoff
341
What is step 3?
Ask questions
What does HELOC stand for?
Home Equity Line of Credit
Who is on the $10 bill?
Alexander Hamilton
How many seasons of Grey's Anatomy is there?
23
Interest only payment
330
What is step 4?
Refer any customer need identified to CSR
What does CD mean?
Certificate of Deposit
Who is on the half of a dollar coin?
John F Kennedy
What is Mckenzie's last name?
Pennington
Escrow only deposit
332
What is step 5?
Thank them for banking with Farmers
What does MICR mean?
Magnetic Ink Character Recognition
Who is on a dime?
Franklin D Roosevelt
Who is the daughter of Maleficent and Hades in Descendants?
Mal