CSC
Consumer Products
QC/Retention
Documents Required For Accounts
Random!
100
The cost of an exception telephone wire

$100

100

Overdraft-free checking for adults

Simply Free

100

How long we keep documents in branch

30 days

100

POD accounts

Beneficiary CIV form 

100
The dollar amount of a check that triggers the requirement to create the non-customer in our system 

$2,500

200

CRM Activity type for using additional identification methods

RTL - Out of Wallet

200

An account with a $5k relationship balance requirment

Freedom Plus

200

Documents we write SSN on

death certificates, probate docs, POAs, trusts

200

Trust accounts

Original trust document, trust certification and attestation form

200

Complete onboarding expectation/schedule

thank you note, 14 day, 45 day, 90 day, six month, one year

300
Transferring a customer without speaking to receiver

Cold transfer (don't do it!)

300

Balance requirement for Ultra checking 

$15k

300

How long killed work is stored

5 calendar days

300

Rep Payee

Document from Social Security Administration or Check written from SSA made Payable to ‘Representative Payee for Owner

300

International wire fee 

$40

400

Department who handles exception wires

EFT

400

Maximum balance to earn interest on High Rate savings

None! Trick question :D

400

How long bonds are stored

60 calendar days

400

Estates

Probate documents, death certificate (if not on file)

400

How often we bulk count the ATM 

Weekly 

500

The 4 verification requirements for customer identification

1. Customer/Business full name

2. Full/last 4 of SNN (password can sub)

3. DOB

4. Full acct #, license #, or mothers maiden name

500

Account with a $2,500 balance requirments

Money Market

500

How long IRA docs are stored 

30 calendar days

500

Girl Scouts of SNE

Girl Scouts of Southeastern New England Administration Authorization Resolution

500

Wealth Managements minimum requirement to invest with them 

$100k (preferably $300k!)