Banking
Brokerage
Miscellaneous
Online/MyMerrill
Authentication
100

What is the system used to Establish or Change Overdraft Protection?

Synergy

100

Debit Card Activation

CPV

100

A general Travel Flag is

90 days

100

What is the brand name of the Email and Mobile Transfer service of Early Warning Services (EWS), formerly known as clearXchange?

Zelle

100

Fee refund processing

Maintenance

200

Reordering Checks Not Received

Place a Stop Payment on the range of checks not received

200

Decline Reason & Card Status (other than mailing)

Transfer to CARD BRK Debit Authorization

200

Viewing Delay Deposit Information in Merrill Lynch Legacy Screens

DLX

200

Make payments online, Schedule one-time or recurring payments, Review detailed information about payments and Add unlimited Pay To accounts

Bill Pay

200

Address change (new address only)

High-Risk

300

Check Delivery Status of ATM/Debit Card

STACI

300

Where to View Check or Deposit Slip Order History

CPV or AHC (legacy screen)

300

Provides an extension of credit to clients based on eligible securities.

Margin Lending Program

300

Clients can access Bank of America accounts from their My Merrill or Merrill Edge Web sites

Single Sign-On (SSO)

300

Providing UFID or OLB ID

High Risk

400

Add or Change Scheduled Transfer

ASAP Web

400

The daily withdrawal limit for the Merrill Lynch Access card

$2,500.00

400

Link a Brokerage Account to a Bank of America Debit Card enter a

SMaRTS Case

400

Edit or cancel a scheduled transfer between the client’s own Bank of America accounts

Access the Transfer Activity tab

400

Address change requests to an address already on file or listed on other accounts in the profile

Maintenance

500

Add, update, or delete an account nickname for ATM use in

 Interact

500

International Transaction Fee

2%

500

Limits certain types of withdrawals and transfers from a savings account to a total of six (combined, not each) per monthly statement cycle. When employees assist clients with transfers or payments from a savings account, they must provide the following details to the client.

Regulation D

500

Statements are available online to clients within

Three (3) business days after their cycle date

500

Digital Dashboard / Digital Self-Service Deep Links

Inquiry