Covid Protocols
Schedules and Appearances
Speaking and Serving
New Changes
First Aid and Injuries
100

How do you properly wear your mask?

Fully covering the nose and mouth.  Must wear at all times.
100

Who do you talk to about your schedules?

Lauren

100

How should you say, "Do you want red or white wine?

May I offer you either the (name a white) or (name the red)?

100

Where should you park?

Back row along the tree line

100

What do you do if you see someone get injured?

Tell a manager

200

How far away should you stay from guests and other staff members?

6ft or as much as possible
200

What happens when you have two call offs?

written warning

200

How should you ask someone if they would like an parmesan canape?

May I offer you a parmesan canape?

200

Where does all billing go?

Outside of Jess' office in the bin

200

Where are the wet floor signs?

In the closet by the mens locker room

300

How often should you wash your hands?

Every Hour

300

Are all requests guaranteed?

No

300

How do you offer to refill someone's drink?

May I refresh your beverage?

300

What happens if you break items?

Log them on the broken items sheet in the servers station

300

When do you tell a manager if you get injured?

Immediately

400

What are the most trafficked areas during a wedding that should be sanitized?

Bathroom and doors to the outside

400

Can my nails be super long and have a cool design?

No, neutral colors only

400

When should you clear?

When a manager says it is okay

400

When and where are you allowed to smoke?

Up in the handicap parking area and only if you ask a manager

400

What is the first thing you should do if someone is having a heart attack?

Call 911 and tell a manager


500

When should you replace your gloves?

often but especially after clearing
500

What happens if I come in with a wrinkly or stained uniform?

Sent home to get a new one

500

Which side to you serve food and clear food from?

Serve - Left

Clear - Right

500

Where do we keep the tray jacks now?

Hallway by the green door

500

Where is the nearest AED machine?

Employee Break Room