Banquet Basics
Service Styles
Service Flow & Roles
Table Setup
100

A collapsible stand used to support trays during service.

Tray jack or X-stand

100

Style of service where guests serve themselves from a variety of dishes.

Buffet service

100

The staff member in charge of coordinating food and beverage service.

Banquet captain

100

This piece of flatware is placed to the left of the dinner plate.

Fork

200

A large tray used to carry multiple items.

Oval tray

200

A standing event with passed hors d'oeuvres and drinks.

Cocktail reception

200

A quick meeting held with staff before an event to review responsibilities.

Pre-shift meeting

200

This item is placed on the guest's lap once they are seated.

Napkin

300

The document that outlines all the details of a banquet or catered event.

BEO

300

In this service style, meals are individually prepared and served to each guest.

Plated service

300

A staff member whose main job is to clear dirty dishes and reset tables.

Busser

300

This small piece of flatware is placed horizontally above the plate.

Dessert spoon or fork

400

This portable container uses Sterno to keep food warm during events.

Chafer

400

Style of dining where food is served on shared platters to each table.

Family-style service

400

The process of checking tables to ensure condiments, utensils, and setups are complete before guests arrive/food arrives.

Pre-setting or mise en place

400

The glass used for water is typically placed in this location relative to the plate.

Above the knife (top right)

500

This large cart is used to transport dishes and banquet equipment

Queen Mary

500

A live-action station where meat is sliced for guests.

Carving station

500

The team member responsible for pouring wine and managing beverage service at formal events.

Sommelier

500

Cutlery is set in the order it will be used—this is the direction you work in.

Outside in