DISCIPLINES
Short-notice call-outs and no-call/no-shows ride their own fast track to Trouble Town. Repeat offenders or major slip-ups might just earn a one-way ticket to Termination Station. So, let’s keep those schedules tight and those phones dialing!
What is attendance abuse?
This term refers to the crucial 15-minute countdown before an event when everything must be guest-ready—no cords, no clutter, just perfection.
What is SHOWTIME?
When the party’s over and the cleanup crew rolls in, this is the go-to spot for strikes and gear—unless the plan says otherwise.
What is 1R?
In 2024, beverage operations flexed their sustainability muscles and kept 32 tons of this material out of the landfill. Talk about a clean win!
What is glass?
Straight outta Washington and pouring with prestige, this wine brand from Chateau Ste. Michelle is the Cellar Master pick at Mandalay Bay’s banquet bars. It’s got class in every glass.
What is Dark Harvest?
This sacred scroll of workplace wisdom must be followed by everyone from interns to executives and violating it could lead to anything from a slap on the wrist to a dramatic exit—especially if you’re caught falsifying documents or turning the roll call room into Fight Club.
What is the Code of Conduct?
They’re the four secret ingredients our team uses to turn everyday moments into unforgettable guest experiences!
What are the SHOW Service Basics?
Total number of “Noelle” chairs ordered for the property—enough to seat a small army in style.
What is 40,000?
These compostable heroes are the cup of choice for groups that want to go green and skip the landfill. Zero waste, maximum impact!
What are green and brown world cups
If wine regions were royalty, this southwestern French gem would wear the crown. Home to “First Growth” legends like Château Lafite Rothschild, Château Latour, and Château Margaux, it’s basically the VIP lounge of vino.
Where is Bordeaux?
This disciplinary ladder starts with a gentle “note to file” and ends with a dramatic exit—unless you commit a critical infraction like snacking in the kitchen or skipping handwashing, in which case, it’s a two-day timeout followed by a permanent vacation.
What is the Southern Nevada Health District’s (Health code violations) progressive discipline policy?
When the party’s over and the linens are less than fresh, this is the designated drop zone for bins full of dirty laundry.
What is the business center dock?
When the plates are cleared and the crumbs hit the floor, this crew swoops in to tackle trash duty like pros.
Who is BSU?
Made from sand and minerals, this material doesn’t biodegrade and can last thousands of years in a landfill—making recycling it especially important.
What is glass?
This powerhouse rye from Shoreham, Vermont didn’t just impress—it shattered records with the “highest ever” Wine Enthusiast rating and a glowing nod from the Spirits Journal. Its 10-year version even moonlights as a piggy bank. Oink if you love whiskey.
What is WhistlePig?
This accountability process helps prevent déjà brew by documenting coaching conversations, emailing Banquet Services, logging in trackers, and uploading PDFs—especially when coffee drippers go rogue.
What is the Coaching & Accountability process?
When an MEO and a BEO double-book the same time and turf, these linen-laying legends step in to make the rounds look runway-ready.
Who are the servers?
Five distribution lists should always be CC’d when submitting a vacuum request to ensure all the right teams are in the loop.
Who is Convention Concierge, Convention Svc Managers, Catering Managers, MBH Services and BSU?
Mandalay Bay’s rooftop solar array features 26,000 panels generating 8.3 megawatts of power and stretches across this many acres—making it one of the largest in the U.S.
What is 28 acres?
Before it became a sleek combo of ballrooms and departmental storage, this space was the life of the party—hosting tradeshows, receptions, and enough foot traffic to wear out the carpet.
What is Shoreline A?
This action is taken when an employee’s behavior is so questionable, they need to be temporarily removed from the scene—think workplace violence, theft, or turning the nap room into a full-blown slumber party.
What is Suspension Pending Investigation (SPI)?
These event areas stick to standard Ink linen and prefer sterno boxes when possible—unless you’re partying at Seascape or Beachside
What are the Ancillary Areas? (The Cove, Azure, Apex 64, Seascape & Beachside)
These are the three designated locations for Papa Lams, each marked by a specific color: (looking for locations and colors)
What are 3rd Floor Double Freight (Pink), 2nd Floor Oceanside Storage (Blue), and Bayside F Closet (Green)
Paper gets pulped, food gets composted, glass and cans get clinked—but if your item’s a misfit, it’s headed straight for this bin of last resort.
What is trash?
Debuting during the big remodel, these handy items are reserved for spots where power’s a pain—think Azure, Apex 64, and the Cove.
What are metal grates and/or wood boxes?