The role of banquets and catering
Organization of the catering department
Preparing for service
Delivering service
Banquet controls
100

Banquet halls, banquet and catering are the primary source of...

What is revenue 

100

Do not always book the events, they are well-versed in promoting them to potential clients...

What are sales 

100

Booking banquets and events is a complex process involving _____ with guests and vendors. 

What are contracts 

100

Formal rules that should be followed to ensure proper etiquette at events such as religious ceremonies and military events. 

What is a protocol 

100

Ensure that all guests are served a well-prepared meal at he appropriate time

What is food control 

200

The term banquet is generally associated with a large gathering of people consuming food and beverages for the purpose of...

What is a ceremony or event 

200

Responsible for the logistics of special events. Work with set-up crews, electricians, security, and other departments. 

What is production

200

This describes the discussion and terms of a deal. 

What is the letter of agreement 

200

_____ is mandatory for formal protocol. The host should be seated in the middle with the first seat of honor to the right of the host. 

What is a head table 

200

Might be ordered through the server, passed out by tray or offered at a self serve station

What are beverages 

300

Catering is more closely aligned with the delivery of food service in other areas or other locations. Catering can serve...

what is an individual or a whole meal

300

BOH positions are labor-intensive. Employees are often in charge of inventory, and upkeep of china including...

What is flatware, equipment, and decorations

300

Known as an event sheet or function sheet, that includes major details of a specific function such as date and time, room set-up, AV needs, food and beverage. 

What is banquet event order (BEO) 

300

Captions oversee the staff. The chef oversees the food. Banquet mangers oversee 

What is the entire event 

300

The host has options for controlling beverage consumption and costs 

What is an open bar and cash bar

400

Banquets and catering departments can bring in extra revenue by promoting such events

What is New year's eve or Mardi Gras events 

400

Highly visible to all stakeholders. Out in front of guests and ensure the planning, oversight, and efficiency of the operation is in tact.

What are banquet managers

400

Supplemented with part-time or seasonal help as needed. Some locations use these workers from agencies that specialize in providing trained servers, bartenders, cooks, and chefs

What are core staff 

400

Placed in the center or highest position with a third flag to its left much like the head table positioning. 

What is the United States flag 

400

Banquet kitchen will prepare for a 5 percent to 10 percent

What is planned overage

500

Banquets are often celebratory and accompanied by speeches. They can either be a buffet style or...

What is plated style 

500

Anyone contracted to provide goods or services to the catering operation. Including anything from music to security to desserts. 

What are outdoor vendors

500

1. An initial contract is made 2. terms and offerings are proposed and negotiated. This may be shown in a letter of agreement. 3. A contract is signed. 4. the function book is updated with the event. 5. Banquet event orders (BEOs) are completed. 6. BEOs are often handed off to others who continue the planning and execution of the event 

What are the steps of the sales process 

500

Event coordinators are invited to have a formal meeting for review and reconciliation of charges 

What is a post-event debrief 

500

Required to ensure that everyone works together to serve the meal as quickly as possible

What is coordination