Benefits Basics
What does SNAP stand for?
Supplemental Nutrition Assistance Program
What does MPR stand for?
Monthly Performance Report
What does HC FAP stand for?
Harris County Financial Assistance Program
Name one document most commonly used to verify identity?
Driver's License, State ID, Passport
Tom Hanks played a boy who magically became an adult in this movie.
Big
What famous space center is located in Houston?
Johnson Space Center / NASA
What is the capital of Texas?
Austin
What day of the month is the MPR due?
5th
What county must a client generally live in to qualify for Gold Card assistance?
Harris County
Name one document that can be used as proof of income.
Paystub
This 1985 movie features Marty McFly and a DeLorean.
Back to the Future
What major (worldwide) event takes place in Houston every year?
Houston Livestock Show and Rodeo
What is the nickname of Texas?
The Lone Star State
If a client is experiencing an urgent or exceptional situation, who should the Navigator contact to help resolve the issue or expedite the application process?
Community Support Specialist
How many age groups are included under the Children category for the BAP?
4: Infant, Toddler, Child, Adolescent
A client must be a U.S. citizen to apply for HC FAP.
False
A client has no paystubs. What other proof of income might be accepted?
Employer letter
Patrick Swayze taught dancing in this movie.
Dirty Dancing
Houston is the largest city in Texas. True or False?
True
What popular Texas grocery chain is known for its customer service?
H-E-B
What phone number can clients call for community resources and benefit information?
2-1-1
How many counties does the BAP program currently serve?
1 (Harris County)
True or False: A client can receive HC FAP and SNAP at the same time.
True
Name one document commonly requested to verify household expenses.
Rent receipt, lease, utility bill
Robin Williams played an inspiring English teacher in this movie.
Dead Poets Society
What interstate runs through downtown Houston?
I-45
What is the official state flower of Texas?
Bluebonnet
What Texas agency processes SNAP, Medicaid, TANF, and CHIP applications?
Texas Health and Human Services Commission (HHSC)
Which is more important: submitting a report quickly or submitting an accurate report?
Accurate report
HC FAP is accepted outside Harris Health facilities.
False
Name one document commonly requested for Children's Medicaid.
Child's birth certificate or proof of identity
This film follows a man named Neo.
The Matrix
What bayou runs through downtown Houston?
Buffalo Bayou
What Texas city is home to the River Walk?
San Antonio
What benefit provides health coverage for children whose families may earn too much for Medicaid?
CHIP
Why should agencies review reports before submitting them?
To identify errors, missing information, and inconsistencies.
True or False: Gold Card is health insurance.
False. It is a system that provides discounts on medical services (often on a sliding scale) for uninsured residents who meet specific income and residency requirements.
Name one document that can verify a client's address.
Utility bill, lease agreement, bank statement, etc.
This character famously said:
"My mama always said life was like a box of chocolates."
Forrest Gump
Which county is Houston primarily located in?
Harris County
What Texas Fast-Food restaurant is famous for orange-and-white branding?
Whataburger
What benefit program provides temporary cash assistance to qualifying families with children?
TANF
What is the difference between an Outreach Report and a Planned Outreach Report?
Outreach Report = events already completed
Planned Outreach Report = future scheduled events
What is the primary purpose of HC FAP?
To improve access to healthcare services for eligible Harris County residents.
What is one common reason an application may be delayed?
Missing or incomplete documentation
Tom Cruise played a sports agent in this movie.
Jerry Maguire
What airport is commonly known as IAH?
George Bush Intercontinental Airport
Which professional baseball team plays in Houston?
Houston Astros