Millennium Clubs
What does the 1st club member from your store receive?
What is $50 GC
How Many Points are Highchairs on SPA?
What is 10 points?
What is Troy's Goal for Rnd 2 of FSE ?
What is 94% or Better
What orders get plastic silverware?
All orders get plasticware.
What is the threshold for earning the Tix Time Kicker?
What is 88% or better <14 Minutes
What is selling 375 Perfects in the 1st or 2nd half of the calendar year .
What are Perfect Polos
Draft Beer serving Temperature should be?
What is 38 Degrees or less?
What are the point values of each Violation?
What is ?
Minor -1
Major -3
Critical -5
How many rings should the phone be answered in?
What is 3 ring or less.
How much is the Manager referral Bonus ?
What is $1500
Pay out is $500 after orientation and $1000 after training is completed
What are the Quarterly Prizes
What are 10-$50 GC's
What is the standard for Measuring Ice in Blended Drinks?
Fill Glass that the drink will be going into with Ice and place in the Blender to get the correct amount of Ice for a blended drink.
Where is the Impossible Burger on The Food Hierarchy chart and where should it be stored on the Line?
Below RTE and Above Seafood.
What is the standard when our Team member arrives at the car?
Introduce themselves by Name
Verify guest name
Read order back to Guest
Offer to place food in Back Seat
Thank and Invite them to return.
What are the possible Bonus $$ you can earn from FSE?
What is $1,000 for a perfect 100% or score 95-99% and each manager on the team revives that dollar amount.
What is the Double Club?
Make Both Clubs for a total of 1500 drinks sold 750 each or sell 1500 drink in either club and be entered into a drawing for 2-$500 Amazon cards
Not stuck in position, Manager table visits, Providing feedback and recognition to staff, Managing ToGo flow, greet times and packaging. Visits Carside guests. Setting the pace, High energy with a sense of urgency and anticipates where support is needed and directs team member accordingly
What is the definition of the Critical Path on the SPA?
Stored in a designated are below and away from food production areas, with a lid and a straw.
I'm a guest, Please tell me about Flyby
Fly by is a App that tracks your location so that we bring your order out to you immediately when you arrive.
How many $$ is the Quarterly store ZTS Bonus?
What is $1000
Drinks included in the Mucho Platinum club
What are Platinum Teas, Top-shelf Teas, Mucho and Promotional drinks Listed in our Menu
How many Points is a proper Line check worth on the SPA>
What is 20 points?
What is the Minimum rinse Temperature for our Dishwashers?
What is 180 degrees
If a Carside has waited over 5 minutes in a parking spot, what should happen?
What is a Manager carside visit and offer the guest a beverage while they are waiting.
What is the SPA Bonus and How much do you receive?
What is 900 point or better.
Assistant Managers receive 1/3 of the score
Example : 930 score = $310 Bonus